Dialpad is hiring a

Senior Copywriter

Austin, United States

About Dialpad

Work Beautifully

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

Your role

We're in search of a Senior Copywriter with a journalistic flair and a knack for storytelling to help shape and develop Dialpad's brand voice. This role is not just about creating content; it's about weaving our product's features and functionalities into compelling narratives that resonate with a broad audience. If you're someone who can turn technical details into engaging stories and complex ideas into clear, persuasive language, we want you on our team.

What you'll do

  • Develop and refine Dialpad's overall voice and tone across all channels, ensuring consistency and alignment with our brand identity.
  • Collaborate closely with product, marketing, and sales teams to create compelling copy that highlights the benefits and unique selling points of our products.
  • Transform technical product information into interesting, consumer-friendly content that captures the attention of our target audience.
  • Take ownership of copywriting assignments from conception to delivery, including website content, product descriptions, marketing collateral, blog posts, and more.
  • Edit and proofread content produced by team members, providing feedback and guidance to maintain high-quality standards.
  • Stay updated on industry trends and competitor activities to ensure our messaging remains fresh and relevant.

Skills you’ll bring

  • Preferred, but not required: A background in journalism with a strong portfolio demonstrating a talent for storytelling and a clear, engaging writing style.
  • At least 5+ years of experience in copywriting, with a preference for candidates who have worked in tech or a related field.
  • Proven ability to distill complex concepts into simple, persuasive language.
  • Exceptional writing, editing, and proofreading skills, with meticulous attention to detail.
  • Creative thinker with a strategic mindset, able to generate ideas that drive engagement and conversion.
  • Excellent collaboration and communication skills, with a proven track record of working effectively across teams.
  • Bachelor's degree in Journalism, Communications, English, or related field.


Dialpad benefits and perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.


We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.


Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.


We’ve been named a Top Workplace seven times, and this is in large part due to our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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