As one 3rd of the Product organisation, we are a team made up of 3 UX researchers, 7 Digital Product Designers, 2 Design leads, a Head of UX and Director of Experience.

Driven by a balanced combination of data, research, expertise & creativity alongside an unrelenting curiosity. We translate business strategy and customer needs into powerful experiences across the platforms and devices people use every day. Our team culture is open and honest, built on a foundation of radical candour, with collaboration at the heart of it.

ABOUT THE ROLE

FutureLearn’s purpose is to transform access to education and we're looking for an enthusiastic and talented product designer to join our growing team and help us achieve this. You'll be joining the talented and experienced UX, Research & Design team, within this award winning Ed Tech scale up and working in a dynamic, agile mixed-discipline environment. This is a great opportunity for someone looking to grow their skills while working on something that has a positive impact in a changing world.

KEY RESPONSIBILITIES

You will be working within one of our product teams alongside product managers, designers, researchers and developers. While also working with other stakeholders to understand project requirements and create forward-thinking solutions that push boundaries and deliver successful outcomes for our users.

You will help to drive the user experience, interaction and visual design throughout the entire project lifecycle from initial idea generation and sketches through user flows and wireframes to help deliver visually rich, inspiringly simple and easy-to-use experiences that enhance our brand. You will conduct simple user research and testing of your designs with users, with guidance from the user researchers in our team, the results of which will be integrated into your design process.

You will be comfortable designing within the framework of the FutureLearn Design System (see design-system.futurelearn.com) becoming an active participant in evolving and developing it. We will expect you to present your work, with your team, at sprint reviews, design critique and other situations, to groups of people, taking on feedback and adjusting designs as required. In addition, you will actively contribute to other discussions about the product, championing the user experience and FutureLearn brand at all times while demonstrating the following competencies in line with our values;

• Collaboration: The ability to collaborate with others in a team.
• Communication: The ability to explain things in a clear and non-judgmental way.
• Initiative: The ability to explore and propose solutions without being prompted.
• Curiosity: The ability and desire to learn and understand.
• Design: Ability to demonstrate a solid level of design skills.

Requirements

An experienced designer with 4+ years in the following areas:

• A strong understanding of user experience and digital product design. Ideally holding a degree in design, with relevant industry experience.
• Your work will show a strong visual flair, with a portfolio full of fresh ideas, and a solid design aesthetic and demonstrate the ability to work within brand guidelines, always showing a keen attention to detail.
• Super passionate about creating experiences that appeal to users, whilst understanding the need to balance this with business requirements.
• Obsessed with the details of the user experience, and have the ability to simplify complex problems into an easy-to-use experience.
• A great communicator, with the ability to get your ideas across through a range of styles, tools or techniques as appropriate, whilst also accepting specific direction and being flexible to changes.
• Adept at working collaboratively in a multidisciplinary team, being flexible to changes and specific direction, whilst maintaining a positive attitude.
• Strong awareness of current UX and design trends, techniques and patterns, finding ways to introduce and utilise them in your work when appropriate.
• Experience of using software such as Adobe CS Suite and Figma in a professional environment. Some understanding of HTML, CSS and Javascript is a bonus, but not required.
• You will love what you do, be committed to creating excellent work, showing motivation and energy to complete the tasks to the best of your ability, and developing your skills at every opportunity.

Benefits

• Competitive salary
• 28 days holiday (plus 8 days public holiday)
• Buy & sell up to 5 days holiday
• Westfield Healthcare Cash Plan
• Free access to Calm app
• Dedicated personal learning & development budget
• Charity day (volunteer for a charity of your choice)
• Cycle to work scheme
• Season Ticket loan
• Flexible working environment/hours
• Pension (4% employer / employee contribution)
• Perkbox

About FutureLearn

FutureLearn is a leading social learning platform formed in December 2012 by The Open University and is now jointly owned by The Open University and The SEEK Group. FutureLearn has over 10 million people signed up worldwide. FutureLearn uses design, technology and partnerships to create enjoyable, credible and flexible short online courses, microcredentials, as well as undergraduate and postgraduate degrees that improve working lives. It partners with over a quarter of the world’s top universities, as well as organisations such as Accenture, the British Council, CIPD, Raspberry Pi and Health Education England (HEE). It’s also involved in government-backed initiatives to address skills gaps such as The Institute of Coding and the National Centre for Computing Education.

Applications

Please use our online form by pressing 'Apply for this job' below, including your CV and a cover letter telling us why you'd like to come work with us.

We welcome remote applicants.

Recruitment Process

Please contact [email protected] if you require any reasonable adjustments or alterations to be made, to support you through the recruitment process.

No recruitment agents please.

Diversity Statement

We value all the great benefits that diversity brings and encourage everyone to bring their whole self at work, regardless of gender, religion, ethnicity, sexual orientation, age or disability.

COVID19

We encourage freelancers and people who have been made redundant as a result of COVID-19 to apply for opportunities at FutureLearn. We believe that in these difficult times, good employers have to rise to the occasion and play their part in the community. At FutureLearn, we take care of each other.