WHO WE ARE
Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.
Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.
As Senior Instructional Designer, you'll write and produce eLearning and ILT courses and learning resources in order to help our customers, agents and partners onboard faster and gain more confidence and comfort out of Braze throughout their time working with our products
You’ll work with a team of learning and creative professionals to build comprehensive, effective, visually engaging courses, and learning aids. The ability to organize information and communicate ideas with designers and video producers is essential.
You will create innovative learning experiences based on experiential learning methodologies to help some of our fastest-moving and most agile customers. Our SMB segment includes many high-growth Series A and Series B companies that use Braze to build their businesses. Your will help them learn the building blocks of our platform and develop next-gen marketing strategy through well thought out behavioral based learning objectives. Working as part of the Customer Education team, you'll be instrumental in developing creative projects across our training ecosystem, including documentation, e-learning, instructor-led training, and certifications.
WHO YOU ARE
WHAT WE OFFER
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