Sword is hiring a

Senior IT Systems Engineer (Hybrid - Salt Lake City, UT)

Salt Lake City, United States
Full-Time
Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures. 

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

We're hiring a Senior IT Systems Engineer to join us! We're a proactive team, constantly staying ahead to ensure everything runs smoothly. As an IT Team, we understand the importance of technology in today's workplace and the impact that technical issues can have on productivity and efficiency.

Who You Are:

  • You have completed education in the IT field or a technical university degree.
  • You have at least 5 years of professional experience as an IT System Engineer.
  • You have a well-founded knowledge of Google Workspace, AzureAD.
  • You have well-founded knowledge of PowerShell and other script languages.
  • Knowledge of Okta, managing, reporting, and integrating Apps.
  • You can quickly adapt to new products and technologies and are eager to learn continuously.
  • You are a team player and appreciate communication and coordination with internal customers and colleagues.
  • Understanding of networking and ability to troubleshoot network issues.
  • Knowledge of device management for MacOS, Windows, and Linux.
  • Basic understanding of Network and how they impact email deliverability and authentication.
  • Willingness to frequently help and teach other team members.
  • Collaborate with stakeholders to implement changes within tools like Jira, Rippling, Jumpcloud, and Okta.
  • Work closely with engineering and security teams to deploy and integrate tools effectively.
  • Automate applications within Okta to streamline day-to-day operations.
  • Must live in Salt Lake City, UT (Hybrid position. Must be able to go in to our onsite office or warehouse on an as-needed basis)

Bonus Points:

  • Admin Slack, Jira, Kandji, JumpCloud, and Notion are a plus.
  • Network certifications and Knowledge.
  • OKTA certifications.

*Please note that this position does not offer relocation assistance.

US Sword Benefits & Perks: *Eligibility: Full-time employees regularly working 25+ hours per week
Comprehensive health, dental and vision insurance*
Equity Shares*
Discretionary PTO Plan*
Parental leave*
401(k)
Flexible working hours
Remote-first Company
Internet Stipend for remote working
Paid Company Holidays
Free Digital Therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week

Portugal - Sword Benefits:
Health, dental and vision Insurance
Meal Allowance
Equity Shares

Portugal - Sword Perks:
Remote Work Allowance
Flexible working hours
Work from home
Unlimited Vacation
Snacks and Beverages
English Class
Unlimited access to Coursera Learning Platform


*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

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