2U Alumni Job Board is hiring a

Senior Manager, Data Analytics

Cape Town, South Africa

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Business Intelligence Manager leads and supports operational reporting for a number of different internal and external stakeholders in the 2U ecosystem, some of which include Marketing, Enterprise Sales, Account Management, and Platform teams.  This is a data driven role requiring a quantitative orientation and design sense, with strong stakeholder management, strategy, and collaboration skills.  This role will also coach and develop a team of BI Analysts to execute on the work. 

Responsibilities Include, But Are Not Limited To:

  • Set the strategy and lead team of BI analysts to execute design, development, and maintenance of metrics, reports, analyses, and dashboards to drive and track the performance of key business decisions for enterprise reporting at scale. Work with executive stakeholders to set reporting roadmap priorities for long term, high complexity projects.  Disseminate needs down into manageable, deliverable components of work. 
  • Manage and develop a team of junior BI analysts.
  • Set organizational visualization content standards while optimizing for efficiency and scale by understanding organizational requirements for data presentation with Tableau and create recommendations for Tableau organization and infrastructure. Champion data driven decisions and data literacy across the business by supporting analyst and non-analyst users.
  • Support delivery and definition of new portfolio/enterprise level metrics and reporting, working with rest of Data Platform to define requirements for data warehouse enhancements if necessary 

Things That Should Be In Your Background:

  • 5+ years of relevant analytical and visualization experience in a professional setting
  • 2+ years of experience managing and coaching junior developers
  • Expert level understanding of data visualization using Tableau, and experience leading and teaching others.  Comfort with advanced table calculations/LOD expressions, Actions, Dynamic Filtering, and advanced formatting 
  • Intermediate SQL and database skills (window functions, advanced joins, and sub queries) 

Other Attributes That Will Help You In This Role:

  • Knowledge of managed cloud software administration (Tableau Server) 
  • Experience working with Infrastructure, DevOps, and Data Engineering teams 
  • Strong business acumen and understanding of corporate strategy that can be applied to a broad spectrum of corporate functions; understanding of federal government data sets 
  • Basic understanding of R or Python and it’s data visualization and manipulation packages 
  • Project management skills to be able to identify the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps for long term, high complexity projects (i.e. multiple reports spanning multiple components) while identifying and acknowledging dependencies.  Utilization of project management tools such as Jira or Smartsheet


About 2U Inc. (NASDAQ: TWOU)

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

2U Diversity and Inclusion Statement

2U is an Equal Opportunity Employer that is committed to diversity and inclusion. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

Why It’s Great to Work at 2U

2U Cape Town offers a high-energy work environment that’s both challenging and fun. We work hard, but our offices are casual and social places. We wear jeans to work and fuel brainstorming sessions with coffee from our in-house barista. We have other in-house perks like subsidised healthy meals, a gym with free yoga sessions and social events all year round. We celebrate special milestones like birthdays and workaversaries, truly showing that #RelationshipsMatter.


2U Cape Town offers a comprehensive benefits package:

  • 2 complimentary Getsmarter short courses per year
  • Subsidised medical aid with Discovery
  • 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
  • Employee Assistance Program (EAP)
  • Generous leave policy including time off to volunteer for non-profit organizations

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

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