About the team:
You will be joining the Experience - User Growth team at Meesho working on building a world-class and trustworthy shopping experience for Meesho customers. The Experience team works on solving some of the most pressing and unique ecommerce problems for Bharat's shoppers; the Next Half Billion.
What you will do:
- The role requires strong quantitative problem-solving skills with a keen eye for customer centricity and business strategy, and solid project management skills. Strong performance in this role will gain you visibility and opportunities across different business verticals within the organization.
- Execute programs to improve experience metrics, driving improvement in NPS or relevant operational metrics
- Own a key part of user experience for our customers and drive continuous problem discovery to identify key customer issues
- Monitor input and output metric performance and work closely with operations and product teams for quick turnaround on problem solving
- Develop and drive strategic programs to solve and improve experience structurally with a focus on sustainable, long-term growth
- Engage internal stakeholders and Meesho leadership to communicate progress and updates and ensure success of the programs you own
What you will need:
- Candidates from good college are preferred.
- Atleast 2 years of experience; preferred in eCommerce, Data Analytics, 3P logistics, Payments, Consulting or fast-growing startups
- Excellent data-driven problem solving and analytical skills. Knowledge of SQL, R, or Python is preferred
- High sense of ownership; ability to lead and execute projects independently
- Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects
- Strong written and oral communication skills
Meesho is India’s fastest growing e-commerce company. We started in 2015 with the idea of helping mom & pop stores to sell online. Today, 5% of Indian households shop with us on any given day 😎. We’ve helped over 15 million individual entrepreneurs start online businesses with zero investment. We’re democratising internet commerce by offering a 0% commission model for sellers on our platform — a first for India. We aim to become the e-commerce destination for Bharat. How? Find out from our blogs
Democratise internet commerce for everyone
Har Indian ka APNA MARKET