Away is hiring a

Senior Manager of Warehousing & Fulfillment

New York, United States

Away is seeking a Senior Manager of Warehousing and Fulfillment to join our Global Operations team. We are a global lifestyle brand that is on a mission to create thoughtful products designed to make travel more seamless. In support of our mission, the ideal candidate will have deep experience in physical product warehousing and fulfillment. Your experience will include optimizing a distribution network to meet customers needs - including retail and e-commerce. You have a track record of assuring the right balance of time, cost, service, and - most importantly - quality. Your experience will encompass domestic and international warehousing and fulfillment, and must include evaluating and setting up new and expanding distribution networks. You will work closely with internal and external operations and supply chain teams. You will report to the Director of Global Logistics and this position will be based in our New York City headquarters.

As a company that values inclusion, Away seeks individuals of all backgrounds and experiences to apply for this position.

What You'll Do:

  • Ensure Away has the optimal mix of distribution points and fulfillment options to service e-commerce, our retail operations, and other partnerships. This will include our global third-party logistics network.
  • Measure and continuously improve the performance of our warehousing and fulfillment network.
  • Proactively strategize on optimal warehousing and distribution options, bringing solutions to life that enable Away to exceed the expectations of current and new customers worldwide.
  • You will ensure the products are received by our warehouse network in the most accurate and efficient possible way, and that the inventory matches every step of the way.
  • Ensure the fulfillment of orders is at the highest possible service level, at the fastest possible speed. You do all of this on-brand, from start to finish.
  • Partner closely with cross functional partners, including production, transportation, personalization, and retail to always have the right products in the right place.
  • Lead RFP processes, conduct analysis, and recommend solutions for warehousing and fulfillment.
  • Play an active leadership role in implementation of any updates to our fulfillment network, ensuring seamless and value-add integration.
  • Continuously improve the speed, reliability, sustainability, and cost of our warehousing and fulfillment network.
  • Attract, retain, and develop people on the team.

Who You Are:

  • An expert in warehousing and fulfillment with 5-15 years of relevant experience.
  • A thoughtful people leader with at least 3 years leading teams.
  • Metrics-oriented, knowing what to measure and how. You draw insights from data to understand where performance is strong and where there are opportunities to improve.
  • You set the bar high; you set time bound and action-oriented goals that are a stretch, yet achievable, for yourself, your team, and our vendor network.
  • You follow through on your commitments.
  • Calm under pressure.
  • Self-aware.
  • You have a broad network of contacts and are well educated in top class vendors.
  • Comfortable in a variety of global and cultural settings.
  • You seek and embrace diversity.
  • Hard working with a "no task is too small" attitude.
  • Enjoy working in a fast-paced and ever-changing environment.
  • Passionate about travel (but that’s a given!)

You’ll love working at Away because:

  • We travel. We believe that getting away changes your understanding of the world around you. You’ll have generous PTO to explore new places and access to Away products to ensure your travels are seamless. And after three years with Away, you’ll earn a sabbatical and a bonus to take an additional well-deserved trip.
  • We’re not just employees. We’re people. As a global company, our benefits and perks vary by region, but they align with our commitment to support our employees’ wellbeing both inside and outside of work. We offer insurance coverage, financial contributions for retirement, generous and inclusive parental leave, and a kitchen stocked with snacks and coffee to keep you fueled throughout the day.
  • We’ll invest in your career. Our company’s growing quickly, and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs and grow your career along the way.
  • We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is, too. Through initiatives like our employee resource groups, company-wide trainings, and events, we’re building an inclusive environment where people can bring their best selves to work.
  • We offer competitive compensation packages. We deeply value the talent and impact our team brings to the table, and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
  • And so much more… Dogs in the office, complimentary coffee with coworkers, weekly team lunches, quarterly team outings, and organized volunteer opportunities to give back to our local communities!

About Away

Away ( is a modern lifestyle brand creating thoughtful products designed to transform travel.

Since our launch in February 2016, we have become one of the fastest growing consumer brands in the world. We have sold millions of travel products, grown from a team of four to over 250, expanded shipping to nearly 40 countries, opened seven stores across two countries, and launched several new products and experiences that are inspiring more people to travel the world. And we know that’s just the beginning!

In just over three years, we have already been twice named one of Fast Company’s “World’s Most Innovative Companies,” one of TIME’s “50 Most Genius Companies,” and a Forbes “Next Billion Dollar Startup.”  We have also raised more than $156M in total equity funding to fuel our next phase of growth.

Today, we’re expanding into new travel product categories including apparel, wellness and lifestyle accessories as well as investing in the growth of physical retail in the US and abroad--with the plan to open 50 new stores in the next three years. Sound like something you want to be part of? We’re hiring!

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