thredUP is hiring a

Senior Manager, Payroll and Benefits

Scottsdale, United States
About thredUP

thredUP is the world’s largest fashion resale platform, inspiring a new generation to think secondhand first. The company has spent the past 10 years reinventing resale, building a marketplace and infrastructure now poised to power the $50B resale economy and usher in a more sustainable fashion future. Millions of consumers use thredUP as the easiest way to sell their clothes and shop over 35,000 brands at up to 90% off — online, in stores or via “try-before-you-buy” Goody Boxes. Backed by world-class investors, thredUP designed a resale engine that has redistributed nearly 100 million unique garments from closets across America and is now powering resale for the broader fashion industry via its Resale-As-A-Service (RAAS) platform.

About the Role   

thredUP and its Director, Accounting Operations, are looking for a strategic partner to continue pushing the company’s payroll and benefits teams towards world-class performance. The Senior Manager, Payroll and Benefits role will be a leader within the accounting and finance team with exposure to dynamic executives that have built an industry-leading company and brand in a market segment ready to explode. (See more about this in thredUP’s 2019 Resale Report.) 

The ideal candidate will have a public company e-commerce and/or retail experience, processing high volume payroll and self funded benefits and 401(k) plans, will have had responsibility for recording payroll and benefits entries into the general ledger, and will have managed, mentored, and developed staff members.


  • Manage and review bi-weekly and semi-monthly payrolls for accurate timely payment of employees
  • Ensure accurate deductions of benefits and taxes and reconciles benefits deductions to carriers and employee elections and IRS forms
  • Maintains payroll information and ensures timely accurate updates of records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers
  • Determines payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer's social security, unemployment, and workers compensation payments
  • Provides payroll information by answering questions and requests from employees and business stakeholders including HR, executives, accounting and FP&A
  • Maintains payroll system reports and protocols, Perform administrative functions within the payroll system, maintain policies and procedures related to payroll and benefits processing
  • Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions
  • Maintains employee confidence and protects payroll operations by keeping information confidential
  • Supports stock administration with taxation information and processes taxes related to stock compensation
  • Prepares reports by compiling summaries of headcount, earnings, taxes, deductions, leave, disability, and nontaxable wages
  • Prepares monthly journal entries for payroll and benefits accounts
  • Strategically plans for company payroll growth by designing and implementing systems to support activity and volume. Implements solutions including payroll and ERM systems.
  • Maintains payroll staff by recruiting, selecting, orienting, and training employees
  • Maintains professional and technical knowledge in payroll law and employee taxation by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Contributes to team effort by accomplishing related results as needed
  • Manages and administers the company’s 401(k) plan including ensuring timely remittance of deductions, management of loan disbursements and payments, annual audit support
  • Supports annual workers compensation audit by providing timely information and supporting documents per auditor requests
  • Provides backup for benefits administration and reconciles all benefits accounts and service providers statements to amounts deducted and paid
  • Implements new payroll solutions and improvements to existing solutions


  • 8+ years of related experience processing and managing a payroll function in a high volume, public company environment
  • Extensive knowledge of payroll and benefits programs and related taxation, ability to research new tax requirements and implement within systems is a must
  • Must have people management experience
  • 401k audit experience is a must
  • Experience with enterprise-wide ERM and payroll system implementation preferred
  • Processing hIgh volume non-exempt employees preferred
  • Certified Payroll Professional is a plus
  • Certified Equity Professional is a plus)
  • Experience with Workday payroll or Paylocity a plus
  • Experience with Netsuite a plus
  • Bachelor’s degree in Accounting or Finance

What We Offer
- The opportunity to make a massive impact & influence outcomes for our business and customers alongside passionate coworkers
- Autonomy. The ability to make, own, and carry out decisions
- Competitive salary, equity and full benefits (health/dental/vision insurance & 401k)
- Work from anywhere most Tuesdays and Thursdays meeting free (what we call Maker Days)
- Flexible PTO

At thredUP, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we believe diversity is key. As a diverse and inclusive workplace, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Everyone is welcome - be you.

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