Slack is seeking a highly effective marketer to help build and deliver Slack’s Customer Lifecycle and Engagement Marketing strategy. In this role, you’ll help build the foundation for Enterprise marketing at Slack, and you’ll be an advocate for the journey and needs of our customers.
The ideal candidate has proven experience building data-driven campaigns that delight the customer, generate advocacy, and rally cross-functional teams (Sales, Customer Success, Product Marketing, Field Marketing, Account-Based Marketing, Marketing Operations, Customer Marketing, Executive Programs, Product Management, etc.) to help customers derive more value out of Slack, and drive expansion in target accounts.
They are a constant advocate for the customer, using a variety of insights to understand, document, and evangelize the customer journey. They work tightly with Sales and Customer Success to pilot, build, and scale repeatable, yet customizable programs that help drive product adoption, customer loyalty, and customer retention. They take a creative approach to storytelling to create customizable, actionable content that inspires customers and increases engagement at each stage of the post-sale journey.
The ideal candidate is a master orchestrator and sophisticated marketer, with a rigorous focus on measurement and business impact. They should have a broad enterprise B2B marketing background, with deep understanding of what channels to use, when to use them, and how to measure them.
Last, this person should have extensive history in marketing enterprise technology to large, complex organizations. They should understand the competitive landscape, calibrate targeting across buying groups (IT, Developer, LOB, Executive), and lead with messages that are measurably resonant.
Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?
What you will be doing
What you should have
Slack is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Slack is registered, you will not be eligible for employment.Visa sponsorship may not be available in certain remote locations.
Visa sponsorship is not available for candidates living outside the country of this position.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.