Upstart is hiring a

Senior/Principal Product Designer, Lending Partnerships


About Upstart

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. Our offerings include personal, auto, and small business loans, and we plan to expand into more verticals as our business grows.

Upstart is a digital-first company, which means that most Upstarters can live and work anywhere in the U.S. We also have offices in San Mateo, CA; Columbus, OH; and Austin, TX.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team

Upstart is looking for a Senior/Principal Product Designer to join our Lending Partnerships team. You’ll be part of the team charged with helping lending partners take advantage of our unique technology to achieve their business goals. Our products range from end-to-end AI-enabled origination platforms to APIs that allow banks to integrate our technology into their existing systems and workflows. 

As a Product Designer, you’ll be embedded on a small, collaborative and cross-functional team. You’ll own design for your team and lead the User Centered Design Process for each project.

Position Location - This role is available in the following locations: Remote, Columbus, OH, and Austin, TX.  

Time Zone Requirements - This team operates on the East/West Coast time zones.

Travel Requirements - This team has regular on-site collaboration sessions. These occur once per quarter for ~3 at one of the Upstart offices. 

How you’ll make an impact:

  • Take projects from ideas to launch following the User Centered Design Process 
  • Deeply understand our applicants’ pain points through user research and collaboration with product analysts and product managers
  • Set the UX vision for our Lending Partnerships product
  • Design user experiences that lead to user satisfaction and improved conversion rates 
  • Collaborate with PMs and Engineers to launch high-quality features for our users

What we’re looking for: 

  • Minimum requirements:
    • 6+ years experience designing and launching high quality digital products
    • Strong portfolio showing a User Centered Design Process and excellent UX design skills
    • Skilled with Figma/Sketch/XD or another similar tool
    • Clear communicator and collaborator who is comfortable giving and taking design feedback, presenting to stakeholders and driving consensus around a common goal
  • Preferred qualifications:
    • Can successfully run user research studies and translate the learnings into business and/or design decisions
    • Experience working with engineers in the Agile software development framework
    • Skilled at solving design challenges in complex domains like Finance, Healthcare or Education
    • Ability to run Discovery & Framing type processes for ambiguous features or products
    • Bachelor's or Master's degree in design-related field, or equivalent practical experience

What you’ll love: 

  • Competitive Compensation (base + bonus & equity)
  • Comprehensive medical, dental, and vision coverage
  • Personal Development and Technology & Ergonomic Budgets 
  • Life insurance and disability benefits 
  • Clubs and Activities  (Game Nights, Fitstarters, Superwomen, Book Club, Investing Club, Money Discussions, Photography Club and Basketball teams) 
  • Generous vacation policy
  • 401(k) and Employee Stock Purchase Plan (ESPP)
  • Catered lunches + snacks & drinks

At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within this range: $133,800-$185,000. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.



Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.

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