Cruise Automation is hiring a

Senior Product Design Manager, Ridehail

San Francisco, United States

We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work. 

Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.

The Design team is a passionate group of design leaders. We craft both the experiences people have with Cruise — our self-driving vehicles, hardware, software, and brand — as well as the internal tools that manage our fleet and train our vehicles. We’re solving the challenge of introducing self-driving technology to people’s lives with a dedication to making a positive impact in the world.

The Consumer Product Design team is hiring a Senior Product Design Manager to help us scale our self-driving ride service to new markets, new customers, and new vehicles.

As the Product Design Manager for Ridehail, you will be leading the team responsible for the mobile, in-vehicle, and experience design for our self-driving ride service, currently running on the streets of San Francisco, Austin, and Phoenix. You’ll lead the design of well-crafted, industry-leading products and experiences. You’ll create processes that help us operate efficiently at scale, working with multiple cross-functional partners in product, design, engineering, marketing, and the business team. You’ll also build an enduring, strong design culture focused on excellence, collaboration, recognition, and belonging.

What you’ll be doing:

  • Managing a creative, talented team of senior Product Designers responsible for our Ridehail service, supporting their personal and career growth, and aligning their roles and responsibilities with business needs.

  • Developing a deep understanding of our customer’s needs and guiding the team to create innovative industry-leading solutions.

  • Contributing to short-term and long-term planning and product strategy with product, engineering, and marketplace partners.

  • Championing quality, craft, and execution for the entire Ridehail product group, from initial concept through iteration, refinement, and launch.

  • Collaborating with cross-functional senior managers to create efficient design processes.

  • Leading the planning and execution for the Consumer Design System.

What you must have:

  • 5+ years of experience as a Product Design Manager, facilitating design strategy, people-managing senior product designers, and driving cross-functional initiatives to impactful outcomes.

  • 10+ years of design experience, with a pension for craft, execution, and experience/service design.

  • Ability to mentor and coach staff designers and managers, with a proven ability to help your reports improve their skills and work towards their career goals.

  • Ability to operate strategically, plan for the long term, and lead the team in weighing challenging customer experience, technical, and business trade-offs.

  • Ability to manage complexity with a growth mindset and help others thrive in an ambiguous, fast-paced environment.

  • Ability to collaborate, build relationships, develop a shared vision with product, engineering, research, business, legal, and other partners.

  • Ability to thoughtfully communicate your work and your team’s work.

Bonus points!

  • Experience in service and experience design, especially in transportation or mobility.

  • Experience with software for custom hardware (vehicles, displays, etc.).

The salary range for this position is $173,000 - $254,400. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.

Why Cruise?

  • Our benefits are here to support the whole you:

    • Competitive salary and benefits 
    • 401(k) Cruise matching program 
    • Medical / dental / vision, AD+D and Life
    • Subsidized mental health benefits
    • Flexible vacation and company paid holidays
    • Healthy meals and snacks available for non-remote employees
    • Paid parental, jury duty, bereavement, family care, and medical leave
    • Fertility Benefits
    • Dependent Care Flexible Spending Account
    • Flexible Spending Account 
    • Pre-tax Commuter Benefit Plan for non-remote employees
    • CruiseFlex, a working policy for US-Based Cruisers, lets you and your manager find the working style that’s best for you, whether it’s primarily in-person, primarily at home, or a combination of home and in-office time. - learn more about CruiseFlex here
  • We’re Integrated

    • Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.

  • We’re Funded

    • GM, Honda, Microsoft, T. Rowe Price, and Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.
  • We’re Independent

    • We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it.
  • We’re Vested

    • You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow. We offer a new kind of equity program called Recurring Liquidity Opportunity (RLO), which combines IPO-like liquidity with the stability of remaining private - learn more about RLO here
  • We’re Safety Conscious

    • We integrate #staysafe, our top priority at Cruise, into our everyday work. Through our Safety Management System, every Cruiser is asked to do their part by reporting any potential issues or hazards they observe and making continuous improvements. You’ll be able to contribute to safety at Cruise, no matter your job function or title.

Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, caste, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.

Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email

We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives.

Candidates applying for roles that operate and remotely operate the AV: Licensed to drive a motor vehicle in the U.S. for the three years immediately preceding your application, currently holding an active in-state regular driver’s license or equivalent, and no more than one point on driving record. A successful completion of a background check, drug screen and DMV Motor Vehicle Record check is also required.

Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners. 

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