Senior Product Designer, Acquisition

ABOUT THIS ROLE

The Design Team is responsible for creating premium user experiences within our product. We are a low-ego, highly talented team that matches customer needs to business goals. Designers at Reforge play a critical role in the business and are equal strategic partners to product and engineering. Our processes involve user research, workshops with stakeholders, design sprints & critiques, low-fidelity wireframes, user flows, high-fidelity prototypes, and user testing.

As a Senior Product Designer on the Acquisition Pod you'll help us capture demand as we 10x the growth of our free product. You'll lead design on a cross-functional pod that includes a product manager, a tech lead, three senior-level engineers, and a product analyst. This is a highly collaborative, fast-paced team where you will have the opportunity to design experiences that connect users to authentic value and accelerate company growth.

ABOUT REFORGE

Reforge is a new kind of educational company that helps you access the earned insights of the world's leading practitioners, learn and apply frameworks without leaving your job, and build a strong professional network. Our content, community, experience, and brand combine into a unique product offering that creates unparalleled access to insights that are typically trapped in the heads of top operators.

OUR OPERATING VALUES

Our operating values are opinionated on purpose. We don’t aim to be everything to everyone. Their distinctness is meant to be used as a common set of threads that bond us together on our mission. We use our values to operate, solve problems, make decisions, evaluate/reward team members, and determine who and how we hire. You can see our full set of values and the decisions behind them on Reforge Artifacts.

1. ⛴️ Delivering value to customers is all that matters.
2. 🔂 Maximize the pace of improvement.
3. ⚡️ Small teams do bigger things.
4. 🧠Think like an underdog.
5. ⚙️ Be a problem-solving machine.

WHO YOU'LL WORK WITH

• Acquisition Product Pod: You’ll collaborate with a Product Manager, a Tech Lead, several Senior and Staff-level Software Engineers, and a Product Analyst to ship product that drives measurable business impact.
• The Marketing Team: You’ll collaborate with Marketing on top-of-funnel initiatives that promote the incredible work being shared on our platform and bring new users into the product.
• Head of Design: You’ll report to Erin Mongan who will help you develop in your craft
• Fellow Designers: You’ll sit on the Reforge Design Team giving you the opportunity to exchange inspiration and feedback, growing together in your craft.

WHAT YOU'LL OWN

• Help drive 10x growth of our free product by:
  • Developing hypotheses on how we can leverage our product and our user-generated content to drive new user growth and produce designs to validate them
  • Designing and iterating on our core growth loops (SEO, Content, Paid)
  • Optimizing the Sign-up through Activation user journey
  • Growing Artifact Creators and Artifact Submissions

SKILLS & EXPERIENCE WE ARE LOOKING FOR

Non Negotiables

• • 5+ years experience shipping digital product design within a consumer tech company
  • 1+ years experience working on a Growth team or Growth initiatives
  • An updated portfolio that demonstrates your skills in typography, interaction, and visual design
  • A proven track record of driving business outcomes through your work
  • Experience gathering qualitative user data to identify opportunities and inform design decisions

Nice to Have

• • Reforge alum and/or familiar with our platform
  • Experience working at a company that scaled from early-stage to growth stage while working there

Attributes that will make you successful in this role

• • Highly Collaborative – You know how to build cross-disciplinary support, particularly with product, engineering, and marketing, to deliver a best-in-class experience
  • Insights-Driven – You proactively seek out qualitative and quantitative insights to inform decision-making and improve your designs
  • Iterative – You understand that designs are ever-evolving, balancing speed with quality, and striving for impact over perfection.
  • Agile & Adaptable: In a fast-paced and evolving environment, you are highly adaptable to changing needs and requirements. You can pivot strategies, embrace new trends, and continuously innovate your approach based on both internal company shifts and external market dynamics.

BENEFITS

The internal mission of Reforge is to create an environment where you create the best work of your career. In order to do that we offer:

• Flexible/Distributed Work Environment - Everyone does their best work in different environments. We operate as a distributed-first team and offer financial support that enables you to create the schedule and environment that fits to you. We also ask that every employee block off 2-3 hours of daily “deep work,” ensuring that you always have uninterrupted time and can keep a schedule that enables you to do your best work.
• Healthcare - We offer top rated health, vision, and dental insurance. We cover 100% of monthly premiums for employees, and 70% for dependents.
• Salary + Equity - We offer highly competitive salary and equity inline with top tier technology companies.
• 401k - We offer the opportunity for you to contribute to a 401k directly from your paycheck.
• Flexible PTO - Having plentiful “off the grid” time is a key to doing your best work. We offer flexible PTO. Take time when you need it. Everyone must take at least 10 days per year, and we highly encourage more.
• Time off - we offer 19 paid holidays per year on top of our flexible PTO

…and much more

Our commitment to diversity and inclusion: We deeply value creating a team with different perspectives, educational backgrounds, and life experiences, and we prioritize diversity within our team. We encourage people from underrepresented backgrounds to apply.