Course Hero is hiring a

Senior Product Designer

Vancouver, Canada

 

Course Hero is scaling! We are looking for a Senior Product Designer to join the Student Experience Q&A team. In this role, you will lead the end-to-end experience design, and act as a strategic partner to product managers and engineers from concept through delivery and beyond. In addition, you will exhibit strong leadership, contribute towards product strategy, and acutely evaluate our impact on our customer experience & business metrics.

 

This is a full-time role located in Vancouver, Canada.

 

Here are some ways you’ll make an impact:

  • Contribute to our Student Document Experience team’s vision and strategy and lead highly visible and impactful projects.
  • Act as a strategic partner to Product Managers to break down complex, ambiguous problems into simple and elegant solutions, and partner closely with engineers to build and deliver high-quality digital products.
  • Partner with our User Research team to understand students’ study behavior, and demonstrate qualitative and quantitative data to create thoughtful experiences that meet both user & business needs.
  • Design end-to-end user experiences through collaborative brainstorming, user journeys, wireframes, interactive prototypes, and polished visual design comps using Figma or other tools
  • Create interactions across various media including web, mobile, and email and develop working prototypes to demonstrate your ideas & concepts
  • Present work and communicate design decisions to stakeholders with confidence and clarity to gather feedback, iterate on and refine design solutions
  • Help grow our team by serving as a mentor and helping the team deliver designs of the highest quality.

Are you our next Senior Product Designer?

  • Bachelor’s or Master’s degree in Design, HCI or related or equivalent practical experience within the design field
  • 5+ years of experience in a leading individual contributor role in designing omni-channel user experiences across web and mobile
  • Systems problem solver and a creative problem-solver and have strong experience helping companies adopt user-centered design processes
  • Proven expertise turning complex consumer problems into simple and engaging products for the web (including mobile web) and native mobile applications
  • Like working in a fast paced agile environment and collaborating with product managers, engineers, researchers, customer support teams, marketers, and more
  • Strong experience with sketching and prototyping as a means to explore and convey design solutions
  • Strong portfolio, showcasing your foundation in information architecture, ideation, interaction design, visual design, designing for accessibility, and producing high-impact business results

Bonus Points

  • Passion for designing the future of education
  • Designing products powered by user-generated content
  • Experience with SEO, marketplace and user generated content products

About Us:

At Course Hero, we have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty and we love to learn. Our bold mission is to help students graduate confident and prepared.

 

We are not the only ones that think we’re onto something big. Course Hero has been recognized as the 278th Fastest Growing Company in North America on Deloitte’s 2019 Technology Fast 500 and also 2019’s One of the Best Places to Work in the Bay Area by the Bay Area News Group. Read up on some of our recent news coverage, blog, and learn more about us to see what it is like to work with our team.

 

Benefits & Perks:

  • Competitive salary and stock options
  • Full private medical coverage (medical, dental, vision)
  • Retirement savings program
  • Paid Parental Leave
  • Flexible Work Schedule
  • Education Reimbursement
  • Quarterly team events and outings 
  • Team lunches 
  • Free lunches twice a week, on-site cafe discount, plus an endless snack and drink supply
  • Social responsibility program (volunteer hours and donation matching program)
  • Front row seat to Master Educator lectures – check out our Lecture Series videos

 

Equal ​Employment Opportunity Statement ​(EEO)

We are an equal opportunity employer and value diversity and ​inclusion within our company.  ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

 

About Us:

At Course Hero, we have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty, and we love to learn. Our bold mission is to help students graduate confident and prepared!

 

We are not the only ones that think we’re onto something big. Course Hero has been recognized as one of the 2021 Top 100 Best Places to Work in the Bay AreaTop 50 Best Paying Companies in the Bay AreaTop 100 Most Transparent Companies, and in the Top 50 Most Transformational Companies in Education Technology. Read up on some of our recent news coverage, blog, and learn more about us to see what it is like to work with our team. 

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