Spring is hiring a

Senior Product Designer

New York, United States

Spring is on a mission to change the way people shop. With thousands of brands already on board, we’re in a unique position to connect consumers with brands they love, alongside ones they have yet to discover. Our vision at Spring is to become your personal, trusted shopping concierge who you can turn to daily for recommendations and inspiration. We’re not constrained by challenges that traditional online retailers face so we’re delivering a shopping experience that puts our customers first.

At Spring we care deeply about meeting our customer’s expectations which is why design is such an integral part of the product team. Through machine learning, editorial, and first-in-class customer service, we plan to create an experience so valuable and rewarding to consumers that Spring becomes their go-to shopping destination.

Design at Spring goes beyond the digital product. We’re focused on engendering repeat, loyal users, by tackling challenges that encompass the entire end-to-end shopping experience: from the moment you open the Spring app to the minute your order lands at your doorstep and beyond.

We are looking for a Senior Product Designer with an appetite to solve challenges that span beyond the digital space. This is a hands-on role, where you’ll discover customer needs through research and data and lead the design of new products and features. You are the voice of our customers and it will be up to you to guide the product team to ensure we’re always meeting our customer’s expectations and desires.

What you’ll do

  • Be the voice of the customer. Collaborate with engineering to ensure we’re shipping quality experiences that fulfill the personal concierge promise.
  • Be a design leader. Define problems and goals, conduct user research, come up with customer profiles, create user journeys, produce lo-hi fidelity designs and prototypes.
  • Collaborate across teams. Consider the product needs of editorial, marketing, and customer experience.
  • Provide feedback and mentorship. As the team grows you’ll be expected to give thoughtful critique on work to fellow designers and provide mentorship where needed.
  • Inspire the team. Influence the company culture to understand why design is important and why the details matter.

You have:

  • Shipped products or features where you’ve managed the design process, collaborated across teams, defined tasks and delivered an exceptional user experience that you’re proud of.
  • Lead a small team of designers or operated independently as the sole design lead on a product team.
  • Excellent communication skills, as you’ll be expected to plan and lead discussions with product managers, engineers and other teams within Spring.
  • An expert in your craft. Beyond strong b\product  tools like Sketch, InVision, Framer, etc.
  • Cross-platform design experience (native & web).
  • An understanding of technical constraints across platforms.
  • A passion for designing and using digital products. Got a favorite app, we want to hear about it
  • Conducted research, synthesized findings and executed on the feedback. We don’t have a dedicated research team (yet!), so there’s an opportunity to drive our research processes.
  • An understanding that tone and voice is important, if you’ve had experience working on product copy, we’d love to hear about it.

Spring is an equal opportunity employer and we value diversity at our company. We do not discriminate the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.