Senior Product Designer

Tickets.com, an MLB Company, is on a multi-year mission to reimagine the fan experience. We believe the opportunity ahead of us requires skills in understanding people, thoughtful consideration of every aspect of the fan experience, and cranking up delight for every touchpoint—in short, design. That’s where you come in.

The Design team works across the entire fan journey - from primary research with the fans and clubs, brand creative, in-park experiences, websites, apps, games, streaming and interactive products. We take pride in designing delightful fan focused experiences to give frictionless access to the sport. Paying attention to the trends shaping sports and media, while constantly raising the bar on entertainment and delight for every aspect of the MLB experience. We do this through the practice of a fan focused approach to product design, investing in design systems and content tooling, and fan research.

We are looking for a variety of roles in product design to help shape the future vision and deliver engaging fan experiences across every touch point of the fan journey. From going to a game, experiencing it live or through digital gaming we touch it all. Although we all focus on specific things the boundaries between teams are permeable, so you can certainly expect to collaborate with other designers on a broad set of design challenges that don’t fall neatly into the Product Design category.

 We are looking for a Senior Product Designer for our Venue and Streaming experiences team. The successful candidate will have a strong product design craft, and the ability to lead cross functional teams to build beautiful experiences for club venues and streaming services that will be used by millions of people.

You will:

• Help define on the end-to-end fan experience for watching baseball, whether that’s physically there at the ballpark or streaming at home on a connected device
• Work closely with product managers and engineers to define and design both future and tactical projects for a variety of in-person experiences and across multiple connected devices.
• Work in a highly collaborative fashion with the engineering, product, and project teams on feature development.
• Conduct your own and collaborate with user research to support foundational and iterative research for your designs.
• Team up with the design systems team to design, improve and expand the central product design system.
• Actively participate in design reviews and share your work regularly with design and product area leadership.

You may be a good fit if you:

• Have 5+ years of experience designing consumer or gaming media products.
• Are a product designer and can go from idea to final pixels with the help of a solid design system.
• Are fan and detail obsessed. You have great ideas but more importantly push through to make sure they are realized by ensuring all the details are thought through.
• Crave feedback to make your work better. Have demonstrated experience working with insights (both qual and quant) into design decisions.
• Are good at describing the why and showing work to a varied set of stakeholders.
• Have a show, don’t tell Your first instinct is to prototype/visualize things to help push the work forward.
• Are a systems thinker - you understand how your work connects into the larger system.
• Have a team first mentality - looking to learn (and teach) from others.

 Qualifications

• 5+ years in digital product design. Experience designing products for venues, events, ticketing, TV and connected devices are a bonus.
• Strong portfolio of shipped products that show data-influenced decision making.
• Ability to demonstrate strong written, verbal and presentation skills

Pay Range: $110-140K

We offer an Outstanding Benefits Package that includes:

• Medical 3 PPO Plans through BCBS
• Dental PPO
• Vision
• STD & LTD
• 401K
• Life & Supplemental Insurance
• Paid Time Off (PTO, STO, 13 Holidays)
• HSA & FSA
• Legal Plan
• Pet Insurance
• Tuition Reimbursement
• Holiday week office closure

The hiring range for this position is $110,000 to $140,000

Tickets.com is an Equal Opportunity Employer.