Pivotal Software is hiring a

Senior Product Designer UX/Visual - Pivotal Labs

Toronto, Canada

Pivotal’s Story VIDEO  

As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards.

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software.


You love design pairing and cross-functional pairing. You enjoy seriously collaborative teams, even with people not on our teams. You like to work alongside and learn from lean and agile leaders. Even more, you enjoy daily product decision making and real product delivery with product managers and developers.


Pivotal Labs is Pivotal's consulting team, and a recognized leader in modern software development practices. We work with many of the world’s most influential companies, helping them not only build great software, but fundamentally create a culture of innovation. We also developed Pivotal Tracker, the project management and collaboration tool used by thousands of agile teams worldwide. Our approach is informed by over 20 years of experience and continuous improvement, and blends agile/XP, lean startup and user-centered design.  

Your Day

Product designers at Pivotal Labs ensure we solve the right problems and understand user needs to deliver new or improved products and services that have real impact. The goal is to ship products that create user and business value and enable the client team to develop the skills necessary to take the product home after an engagement with our team. You are working with a cross-disciplinary product team and pair up with your clients from early discovery work to framing the opportunity, then validating the interaction design through to applying the visual detail. Iterative user feedback is part of our design process and you are in charge of running research sessions and synthesis with the team. You will have the autonomy to try out new processes, especially in the spirit of agile - do what works, try new things, and stop doing things that don’t work.

Required Skills / Experiences

  • 5+ years experience in related field. Bachelor’s or Master’s degree in design-related discipline
  • Have experience designing full-service consumer and business applications
  • Lead products from discovery and framework through iterative development and delivery
  • Maintain a user-centered approach in design perspective and practice
  • Guide product decisions through user research, customer development, and iterative feedback loops
  • Bring deep experience in user research, interaction design or visual design
  • Have experience with and curiosity of agile and lean philosophies
  • Have experience working independently with clients or stakeholders in a consulting role

Desired Skills / Experiences

  • Have experience enabling clients in user centered design best practice
  • Very experienced in user research methodologies and can educate others
  • Show command of modern front-end technologies and frameworks (e.g. HAML/SASS, grid systems, responsive design)
  • Active member of the design community 

EQUAL EMPLOYMENT OPPORTUNITY GPVTL Canada In (“Pivotal”) is an equal opportunity employer who recognizes the value of every individual in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. Pivotal believes equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

ACCESSIBILITY FOR APPLICANTS WITH DISABILITIES Pivotal is committed to working with and providing reasonable accommodation to individuals with disabilities.  In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Pivotal will provide accommodations throughout the recruitment and selection process to applicants with disabilities.  If you would like to request a reasonable accommodation, please email [email protected] or call 416-907-9470 ensure to provide your name, the best way to contact you, a detailed description of the nature of any accommodation that you may require (including any materials or processes that can be used to ensure your equal participation).