ZOZI is hiring a

Senior Product Manager (Consumer)

San Francisco, United States

We are seeking a senior level product manager, who will report directly to our VP of Product, to lead the development for all of our consumer facing initiatives, including ZOZI.com and the end-user customer experience of our ZOZI Advance B2B product. This is a multi-faceted role overseeing two different products and requires someone driven to integrate across these products effectively to give the best consumer customer experience possible.

We are looking for someone with experience, initiative, and an ability to not only execute, but think strategically about multi-tiered problems. This is a high visibility, high impact role within ZOZI and we are looking for someone to ready to step into this challenge.

 

What you’ll do:

  • Drive the product roadmap for our ZOZI.com customers as well as our consumer end-users of our ZOZI Advance booking platform
  • Contribute to the entire product life cycle from concept through planning to development and sales supporting activities for existing and new products.
  • Identify and manage key customers and assess their requirements and key business processes for inclusion into the product roadmap.
  • Design end-to-end solutions and application enhancements that meet the needs of the market.
  • Assist in delivering a product roadmap for both internal and external consumption with business and customer feedback to validate the feature releases.
  • Build effective relationships with internal and external stakeholder up to C level and align on clear, actionable product strategies and priorities.
  • Deliver Product Requirements, Agile user stories with prioritized features while assessing workflow needed.
  • Drive business issue resolution and provide functional clarifications to development team.
  • Optimize and improve existing features and functionality to increase penetration within a large, rapidly growing user base.
  • Identify and empathize with customer pain points and always seek to deliver products, features, and extensions which acutely address their needs.
  • Understand and stay current on industry trends, competitive landscape and sector activity.
  • Mentor junior Product Managers

 

What we’re looking for:

  • 6+ years of combined experience in product management, product development, software development and/or product support of a high growth technology or payments company.
  • Familiarity working with technical systems both up and down the stack
  • Comfortable leading large, complex projects in an agile team environment
  • Detail-oriented, well organized, excellent project planning and high degree of quality
  • Proven track record of influencing cross-functional teams and building strong relationships within business and technical stakeholders
  • Past experience as a Product owner leading large complex projects in an Agile environment.
  • Past experience using tools such as Jira, PivitolTracker, and Rally
  • Past experience as a Product owner at a B2B2C company a plus.
  • Bachelor’s degree in Business Administration, Business Systems, or Computer Science.

 

About Us:

ZOZI’s mission is to provide best in class online booking software for activity businesses and inspire people to experience the world. We’ve been named one of the "Top 100 Brilliant Companies" by Entrepreneur Magazine, “America’s Most Promising Companies” by Forbes, and "Top 50 Best Places to Work" by Outside Magazine for five years in a row.

For tour, activity and event businesses, ZOZI Advance® is the fastest growing online reservation, payment and customer management software used by thousands of businesses across nearly 90 countries.  For people who crave new experiences, ZOZI.com helps them discover and book thousands of activities and travel getaways, and find inspiring articles by ZOZI Gurus® and experts – 100% satisfaction guaranteed.

5 million people have used ZOZI to discover and book things to do around the globe, purchasing nearly half a billion dollars in activities.

Our company culture is built on passionate people - we value our team above all else and strive to have every person thrilled to build this company together. The team is highly incentivized to do well, and we’re heavily invested in the future of each person. We realize that talented people have options, and those who choose ZOZI mean a great deal to us. We want you to grow professionally, have a lot of fun and be surrounded by the best.



We offer great perks like a 401K, 100% company paid health benefits, professional development budget and more. We also have a “flex vacation” policy, which means there’s no formal number of days off per year - you take time when you need it. We also offer free ZOZI experiences, a company paid iPhone, sabbatical time, gym memberships, and a bike-equipped office at the end of the Embarcadero in San Francisco.

We've attracted some of the best investors, partners, and awards thanks to the dedication of our immensely talented team. If you like the idea of building a company that helps people create life memories, join us!

Get Out There™ at www.zozi.com/advance and www.zozi.com.