Eventbrite is hiring a

Senior Product Manager, Site Reliability Engineering

San Francisco, United States
Full-Time
THE CHALLENGE

Over the last decade, we have built a world-class software as a service (SaaS) platform for event organizers, enabling millions of events globally.  In the process, we have touched millions of consumers, helping them get together, explore their interests, and pursue their passions through live experiences. We are looking for an experienced, technical product manager who can help drive our platform as we continue to scale our infrastructure and our team.

THE TEAM

We're a people-focused development organization: the women and men on our team value working together in small teams to solve big problems, supporting an active culture of mentorship and inclusion, and pushing themselves to learn new things daily. Pair programming, regular demos, tech talks, and hackathons are at the core of how we’ve built our team and product. Our technology spans across web, mobile, API, big data, machine learning, search, physical point of sale, and scanning systems.   

THE ROLE

As the Product Manager for the Site Reliability Engineering (SRE) team, you will help shape the vision and direction of our infrastructure advancements as we enable more independent teams through improved automation. The Product Manager sits at the center of it all driving the roadmap by leveraging industry standard best practices and internal expertise in order to improve our system reliability and development productivity. Through these improvements, we’ll be able to bring more people together for more live experiences all around the world.

THE SKILL SET

  • Ability to take initiative and produce results with great communication and collaboration skills
  • Experience with Site Reliability, databases, or website operations
  • Strong technical background and ability to contribute to architectural and infrastructure discussions
  • 5+ years as a technical Product Manager working with and for developers
  • BS or MS in Computer Science or equivalent Engineering degree
  • Passion to learn and to mentor others

BONUS POINTS

  • Familiarity with microservices architectures and associated tooling
  • Experience with Amazon cloud technologies including Aurora, RedShift, S3, and Elastic MapReduce
  • Experience managing APIs and back-end systems
  • Speaking/organizing in the community
  • Active Eventbrite user with a passion for live events

WHAT WE OFFER
At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.
In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.

We care about your mental health and wellbeing
Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.
Ongoing training and career development is an important part of our culture
We offer unlimited access to courses in Udemy, language exchange programs, internal training, Briteling talks, workshops and weekly sessions with our CEO
Work-life balance is extremely important to us
Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.

We are currently working on becoming compliant with the new regulations in Colorado. Until we are able to do so, this role cannot be performed in Colorado


ABOUT EVENTBRITE
Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it's an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.

IS THIS ROLE NOT AN EXACT FIT?


Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

Eventbrite believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. It aligns to our mission to bring the world back together through live experiences. Proof of completed COVID-19 vaccination will be required for all US applicants and employees to enter any Eventbrite office and/or interact in a physical setting with Eventbrite employees. Eventbrite will consider exceptions to this policy for medical or religious reasons on an individualized basis. 

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