Infrastructure Ontario is hiring a

Senior Relationship Manager

Toronto, Canada
IO’s Finance, Technology, and Lending Enterprise Team ensures that IO is a financially efficient and effectively managed organization and that the agency’s finances are monitored, reported, and managed appropriately. The team also manages the infrastructure lending program, which has supported more than $19 billion in local infrastructure development, and IO’s Information Technology and Business Services, providing tools and systems to ensure secure, effective, and efficient operations.

Since 2003, IO’s Loan Program has been financing infrastructure projects for municipalities, not-for-profit affordable housing providers, not-for-profit long-term care providers, hospices, municipally-owned electricity companies, and other borrower sectors as authorized by the Ontario Infrastructure and Loans Corporation Act, 2011. 

Reporting to the VP, Loan Operation and Customer Relations, this role will function as a key member of the IO loan program team and be responsible for intaking loan requests, liaising with borrowers and internal stakeholders through the approval process, such as underwriters, legal counsel, credit team, and treasury through to the approval process and throughout the project operation and loan monitoring phases.  

What You Will Do:

  • Manage the process of a qualified client financing opportunity to a successful loans advance:
  • Building on a solid understanding of borrower and project eligibility as mandated by IO’s enabling legislation and credit risk appetite:
  • Act as the lead representative from IO to work with eligible borrowers to deliver infrastructure financing loans;  
  • Communicate different credit facilities and loan terms which may be suitable for different borrower sectors and for different purposes;
  • Ensure credit and legal requirements are met, including for municipal borrowers, ensure that procedural and documentary requirements necessary to comply with the Municipal Act and IO’s enabling legislation;
  • Coordinate communication and resolution of issues as they arise in the course of reviewing a loan request with the borrower, members of IO’s loan program team, senior management, and others as required to ensure that the loan approval process is proceeding in a timely manner, issues are escalated to the right stakeholders as appropriate, and the loan is structured and approved in accordance with IO’s credit policy requirements.
  •  In collaboration with Underwriting, Credit, and Legal Groups, as required, obtain all required client information to   assess creditworthiness and security requirements relating to new loan requests.
  •  Review financial and project information received from clients to ensure that the documents are responsive to underwriting and credit needs and that the financing opportunity is viable within the parameters of IO’s credit risk policy. Liaise with Underwriting and Credit teams to assist with their  development of credit applications for submission to the Credit Committee. Communicate with the client to assist in the negotiation of loan terms and conditions.

  • Develop loan business cases and specific client solutions.
  •  Produce reports, perform standard financial analysis, and develop loan business cases.
  •  Work on cross-functional teams to improve services for clients
  • Collaborate to build and maintain strong relationships with colleagues and diverse stakeholders, including Government Ministries, IO senior management and various sector organizations.

What We’re Looking For:

  • Experience and understanding of Credit Risk and Commercial Banking
  • Financial literacy - Knowledge of financial principles, and  commercial lending practices
  • Experience working with external clients and multiple internal stakeholders to provide client-focused solutions within the parameters of the applicable credit guidelines, either within a financial institution, investment, municipality, or infrastructure development entity
  • Excellent analytical skills to research, synthesize, and analyze financial data and other information.
  • Solid communication and presentation skills in order to present financial concepts and solutions in a clear and simple manner, through verbal presentations and written communications.
  • Desirable
  • Understanding of municipal infrastructure financing models and public sector operations
  • Experience in financing infrastructure projects is an asset
  • Knowledge of the long-term care, affordable or social housing sectors is an asset

The salary range for this position is $94,000 - $141,000 with a corresponding job level of P5.
Please note that interviews will occur on a rolling basis until the role is filled
The closing date for this posting is October 6th  2023.

At Infrastructure Ontario, we strive to create a culture that encourages a diverse equitable and inclusive environment that fosters belonging. We believe that experience comes in many forms and through learning from each others’ differences and perspectives gives us strength. We are committed to enhancing our culture and encourage applications from all walks of life. Let us know if you require any accommodations for the selection process, by contacting the Talent Acquisition Team.

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience will be taken into consideration as applicable to the posted position.

By submitting your application you are granting Infrastructure Ontario permission to process your personal data during the recruitment process and for keeping records of the process. Infrastructure Ontario may share your personal data internally to appropriate persons involved in the recruitment process and to third parties where there is an administrative or lawful basis for doing so. Provided that Infrastructure Ontario does not have any lawful reason to continue processing your personal data, you may make a formal request to rectify, erase or restrict (the processing of) your personal data. 

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