Warby Parker is hiring a

Senior Sales Advisor

Brandon, United States

As a Senior Sales Advisor you will strive to always provide our customers with an extraordinary shopping and ownership experience. Senior Sales Advisor have an immediate and direct impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. 

 

What you'll do:

  • Provide the absolute best customer service in our retail stores
  • Demonstrate exceptional product knowledge and accurately describe features and benefits of lenses and our frames while also provides expert style advice
  • Communicate Warby Parker's values and brand philosophy to customers
  • Strive continuously to think up innovative ways to reinvent retail
  • Help maintain Support Lead position and/or sponsor apprentice opticians
  • Model behavior and attitude that reflect both the core values of the store and Warby Parker
  • Serve as an acting manager in the absence of a manager on the floor
  • Responsible for opening and closing store
  • Manage cash transactions and closing out cash sales at the end of the day
  • Lead FOR and daily wrap-ups when a manager is not present

Who you are:

  • Passionate about fashion, eyewear and retail
  • Able to project a professional, fashion-forward image
  • Excited by a fast-paced, ever-changing environment
  • Great at communicating clearly and effectively- in person, on the phone, and online
  • Dedicated to making people happy– you exceed customer expectations with a great attitude while being a fantastic and fun team player 
  • Self-starter with energy to spare
  • Detail-oriented to the point of neuroticism
  • Cool under pressure and capable of juggling a diverse set of responsibilities (including completing multiple assignments and handling a ton of customers competing for your attention)