Box is hiring a

Senior Site Reliability Engineer, Platform Foundation

Redwood City, United States


Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.


The Platform Foundation team's mission is to transform the way developers build services by providing a common platform to configure, deploy and run applications seamlessly across different regions of the world so that they can deliver exceptional products.  Our team manages Box's Platform as a Service (PaaS) based on Kubernetes. With Box being an early adopter, supporter, and contributor of Kubernetes, you will work for the company that introduced kubectl, kube-state-metrics, kube-applier, and kube-exec-controller to the open-source community. Every team and service at Box relies on our platform and we are looking for a passionate technical leader for this team. This is where you come in! 

We are seeking an experienced Site Reliability Engineer to develop our Kubernetes platform and maintain its stability as well as drive the functionality, capability and efficiency of our infrastructure to the next level. You will be the technical lead inside the cloud native team to design, develop, automate, and continuously improve cluster life cycle management, platform services and pipelines, such as monitoring, alerting, logging, tracing, CI/CD, etc. We are looking for a passionate engineer to join and collaborate with Cloud Native partner teams, Box developer community and open-source communities to advance Kubernetes and Cloud Native technologies.


This role is located at our Redwood City office. Employees based from a Box office hub are expected to visit the office 2+ days per week on average.


  • Design, deploy, and maintain Kubernetes clusters across GKE and EKS environments
  • Develop and maintain automation tools for deploying and managing Kubernetes clusters
  • Monitor and troubleshoot GKE and EKS components to ensure high availability and performance in a large-scale enterprise environment
  • Implement security best practices for Kubernetes infrastructure and services
  • Participate in our Kubernetes on-call schedule.
  • Proactively and continuously improve the reliability, scalability, and performance of our Kubernetes infrastructure
  • Manage our CI/CD pipelines and other DevOps tools and processes
  • Work closely with developers to ensure that their applications are properly deployed and configured in Kubernetes


Required skills:

  • At least 5 years of experience deploying, managing and operating multiple GKE/EKS clusters & large-scale container workloads in prod environments.
  • At least 5 years experience managing and deploying IaC via Terraform
  • At least 3 years of experience monitoring & observability tools such as Prometheus, Grafana, and Elasticsearch
  • At least 3 years of hands-on experience in automation in declarative fashion using Terraform, Ansible and in imperative languages like shell scripting and python scripting
  • Experience with Kubernetes CNI deployment and troubleshooting, including (but not limited to) the following CNIs: Calico, Cilium
  • Good understanding and working knowledge on CI/CD processes with products like Jira, Git, Artifactory, Jenkins and etc across multiple systems (application & infrastructure)
  • Good understanding and working knowledge about various microservices like spring boot or nodejs

Preferred skills:

  • Kubernetes operator and controller development.
  • FinOps knowledge
  • Experience with performing POC technical evaluations for new technologies for use in the Cloud.

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision
United States Pay Range
$174,500$218,000 USD

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