FiveStars is hiring a

Senior Software Engineer - Dev Ops

San Francisco, United States

FiveStars is the rewards program for small businesses that’s proven to bring customers back more often. Through unique rewards and personalized service, FiveStars helps everybody be a VIP. Founded in 2011 and based in San Francisco, our mission is to help businesses and communities thrive by turning every transaction into a relationship. In 2015, FiveStars drove 35 million in-store visits across over 10,000 local businesses in the U.S. and Canada. Over 10 million consumers use FiveStars to have exceptional experiences with local businesses. To-date FiveStars has raised $105 million from top-tier investors including HarbourVest, Menlo Ventures, Lightspeed, DCM, and Y-Combinator.
As an infrastructure engineer, you will be responsible for ensuring that FiveStars has a best in class networked application backend. All of the services, protocols, and data storage systems, will be yours to own, including everything from Docker and our container management system to our data stores - Redis, Postgres, Impala, RabbitMQ, and others. Determine the technologies that we use, how we use them, and how we stay ahead of scaling a system to tens of thousands of businesses and hundreds of millions of users. Then implement your vision and ensure that it meets the requirements of the applications built on top of it.

  • Own the platform upon which all of our web products and mobile APIs are built
  • Maintain a high level of quality in our infrastructure systems through sound development practices including code reviews, monitoring and alerting systems, and architecture reviews
  • Invest in FiveStars and its culture - our values are something we live and breathe every day


  • B.S. or greater in Computer Science or a related field (math, physics, engineering) and strong CS fundamentals
  • 5+ years of experience with backend systems
  • Enjoy playing with tech like nginx, haproxy, postgres, AWS, ansible, docker, nagios, or graphite
  • Be a strong team player
  • Work with small, tightly knit product teams that function cohesively to move as quickly as possible
  • Determination to provide reliable and fault tolerant systems to the application developers that consume them


  • Deep working knowledge of Linux servers and networked environments
  • Thorough understanding of distributed systems and the protocols they use, including TCP/IP, RESTful APIs, SQL, NoSQL
  • Experience in managing and sharding a relational database