Lob is hiring a

Senior Supply & Inventory Manager

San Francisco, United States
Remote

Lob was built by technical co-founders with a vision to make the world programmable.

We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.

We offer remote working opportunities in AZ, CA, CO, DC, GA, IL, MA, MD, MI, MN, NC, NV, NY, OR, PA, TX, UT, and WA. You can also work onsite at our San Francisco headquarters.

If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!

Senior Supply & Inventory Manager

The Partner Org is responsible for building relationships within the print and postal industries to develop a deep understanding of key industry players, supply chain best practices, and market trends. On a more tactical level, the team leverages rigorous operations management principles to derive and manage metrics like quality, speed, deliverability, and cost -- all in service of delivering a world-class experience for Lob’s customers. Partner Operations’ insights from downstream operating practices are then used to drive our core product roadmap. 

As the Senior Supply & Inventory Manager, you’ll be responsible for operating Lob’s newly formed US Supply Delivery Network (SDN) and leading a team of senior team resources, in collaboration with external partners, to drive Lob’s market dominance in the US. 

You will need to build instincts and insight around trends in supply and demand, and drive the performance of our partner ecosystem based on those trends. This role will require you to set expectations at the team and executive level, and influence operating practices internally and externally. It requires a unique mix of decision-making rigor, strong people management skills, and executive presence. This is an intense, business-side role which has a direct impact on the growth and scalability of Lob’s platform.

As the Senior Supply & Inventory Manager, you’ll…

  • Build and develop a world class supply management team that can accelerate Lob’s footprint in the US;
  • Collaborate with Lob’s leadership to set our US SDN expansion strategy for the next 2 years;
  • Develop processes that enable your team to grow Lob’s supply network, establish operational excellence, and manage ongoing performance of US vendor-partners;
  • Lead cross-functional teams to craft new partnerships that directly impact Lob’s top-level business objectives;
  • Establish a strong understanding of business models, evaluate tradeoffs, and communicate financial implications effectively across the organization.

What will you bring to this role…

  • Strong people management skills with an aptitude for coaching and team development;
  • Experience procuring, scaling, and managing an ecosystem of supply side partnerships;
  • Experience developing long-term partner relationships (preferably product-facing) that drive company performance;
  • Experience working with Product and Engineering teams to launch new products, features, or functionality;
  • Strong interpersonal skills and executive presence;
  • Strong negotiation and deal-making skills;
  • An operations mindset and ability to make data-driven decisions;
  • Intellectual curiosity and relentless attitude towards problem-solving.

<#LI-REMOTE #LI-GD1>

We’re not just building a platform to make the world programmable. We’re also designing a great place to work, and ​​a ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company.

Perks

  • Health benefits for you and your dependent(s)
  • Medical Flexible Spending Accounts (FSA)
  • Unlimited vacation policy
  • Wellness program (includes monthly stipend or free Barry’s Bootcamp classes!)
  • Paid parental leave
  • 401K
  • Paid volunteer time off to support the organizations you care most about
  • Commuter & Parking benefits (includes monthly stipend) for those based out of our San Francisco office
  • Free lunch, snacks and dinner when working at our San Francisco office
  • Dog-friendly San Francisco office
  • Allowance for in-person team meetings (all flights and accommodations covered) for those not based out of our San Francisco office
  • Home-office setup and phone/internet stipend for those not based out of our San Francisco office

Our commitment to diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

 

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