Chronosphere is hiring a

Senior User Experience Designer

Queens, United States
Remote

Chronosphere 

Chronosphere is on a mission to redefine monitoring for the cloud-native world by building the world’s most scalable, reliable and cost efficient monitoring platform. Chronosphere’s product is built on top of the proven at scale metrics engine, M3, which was developed and open sourced by the founding team while they were at Uber.

Chronosphere is looking for trailblazers who are experts in their space and are passionate about creating meaningful solutions for engineers and digital businesses.

Chronosphere is a series B startup with more than $55M in funding and backed by VC firms Greylock, Lux Capital General Atlantic, and investor Lee Fixel. The team is distributed with major hubs in New York, Seattle and Vilnius.

About the role

We’re looking for a User Experience Designer to help shape the IA, UX, and UI of the Chronosphere application.  Our users (of varying skills and experience levels) require tools that make it possible to understand, interact with, and manage ridiculously large data systems across large enterprises - your job is to create experiences that make all that possible, efficient, and even enjoyable.  In this role you’ll get to employ the full breadth of your skills and experience - user research, information architecture, wireframes, pixels, testing, and validation.  And you’ll feel right at home doing all this within the context of a deeply technical enterprise product that serves a deeply technical audience (with whom you can communicate somewhat intelligently).

You will

  • Manage design projects from start to finish, working with the PM to understand what users need to accomplish and then researching, designing, and validating the best way for them to do that.
  • Work with our PMs, engineers, and Head of UX to understand how our existing customers use Chronosphere and their expectations for making it better.
  • Generate detailed specs of final designs that allow devs to build accurately
  • Function as a bridge across disciplines, such as Design, Product, Engineering, and Marketing
  • Work with UI Engineers to QA and deliver a final polished product
  • Collaborate with the Head of UX to specify and cultivate interface guidelines and design patterns
  • Perform and share ongoing user research to help build a better understanding of our target personas and how users are interacting with our product.

What you will achieve 

In your first 30 days, you will review the Chronosphere product, become familiar with our users and personas, and understand the conceptual model underlying the current user experience.  You’ll own a smaller project and be taking part in ongoing user interviews.

After 3 months, you’ll be owning (in constant collaboration with your UX colleague) the design for a product lane and helping to perform the corresponding user validation.

After 6 months, you’ll be strategizing future product lane conceptual models and UX, as well as using your solid grasp of the underlying Chronosphere and M3 technology to make its implications clear for users throughout the application.

You have

  • A proven ability to balance ideal user experiences with the realities of time and deliverables.
  • Experience designing enterprise software (B2B) and views of large datasets
  • The brain of an engineer (or at least the ability to play one on TV) with the heart of a UX practitioner
  • The ability to prioritize the information architecture and user flows end of the UX spectrum over the pixel-perfect end (though you love that side, too).
  • An expert understanding of user-centered design methods and best practices
  • An ability to communicate your ideas to a wide variety of stakeholders

The team

Reporting to Sterling Koch, Head of UX

Sterling has spent his tech career oscillating between design and development, and over the years has happily honed in on UX Design and Strategy for technical enterprise startups.  His attraction to Chronosphere was immediate since it involved solving usability problems in a space that is notoriously difficult to reason about while getting to work with the people who helped define that space in the first place.  As a manager, Sterling is way too prone to fun and humor, while loving to work hard together to solve serious (and sometimes tedious) design problems.  Sterling trail runs 30-40 miles per week in the Boise foothills, sings tenor, and lives with his wife and two sons, who are all musicians, and a terrier, who is not.

Our benefits

  • Health insurance coverage
  • Free lunches
  • Commuter Benefits
  • Unlimited Vacation time
  • Competitive Salary
  • Stock options

Chronosphere is an equal opportunity employer. You're encouraged to apply even if your experience doesn't line up exactly with the job description. Your skills, passion, and desire to make a difference will stand out. At Chronosphere, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge the standard. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected]