Signpost is hiring a

Senior UX Designer

New York, United States

Signpost is a software-as-a-service (SaaS) platform that gives local businesses the power to effortlessly build and manage customer relationships - a crucial ingredient for success that’s traditionally been beyond their reach. Our technology automatically builds customer profiles and then uses this data to drive new customer conversion and promote loyalty, reviews, and referrals from existing customers. We empower local businesses by delivering measurable results while saving valuable time.

As a Senior UX Designer, you'll lead the design process for new features working closely with our UI Designer and Product Managers to deliver a user experience that delights the local business owners we serve. You'll be someone with razor-sharp design instincts, uncanny intuition for how customers think, and a deep knowledge of today’s design tools and idioms to take on a key role in shaping the future of our product.

Responsibilities:

  • Distill customer needs and product requirements into storyboards and wireframes based on input from merchant interviews, sales and support requests, customer surveys, and whiteboarding sessions.
  • Collaborate closely with other members of The Product Team to deliver a breathtakingly simple and intuitive user experience
  • Organize and lead usability studies
  • Work with our UI Designer to build mockups and interactive prototypes
  • Create a visual experience consistent with our lofty product and business standards

What We Expect from You:

  • Standout teammate with an ownership mentality
  • Thoughtful about information architecture and interaction design
  • Able to clearly articulate the rationale for every design decision
  • Constantly inspired by other products from around the web
  • Likely to thrive in a startup environment where we’re making it up as we go
  • Bachelor’s degree from a 4-year university
  • 3+ years of UX experience (as interaction designer, UI designer or similar)
  • Expert in Adobe Illustrator or Sketch
  • Proficient in wireframing and prototyping tools
  • You have a portfolio of work you can share with us, including features or products that you’ve designed

Working at Signpost:

  • We were named one of the 'Best Companies to Work for in New York' by Crain's
  • We believe a healthy employee, is a happy employee! Signpost offers competitive health, dental, and vision benefits for both employees and their dependents
  • Equity participation
  • A new laptop
  • Pre-tax commuter and 401k contribution benefits
  • 15 days PTO
  • Monthly lunches, happy hours and team building activities
  • Upbeat office space with bagel Tuesdays, a stocked kitchen, a kegerator, and ping pong table in the heart of Chelsea

Are you passionate about helping small businesses succeed?

Do you have an entrepreneur’s hunger for innovation?

Do you want to have real ownership and impact from day one, as a core member of a top-notch team building a product that makes a difference? If so, we want to hear from you!