iprice group is hiring a

Senior UX Researcher

Kuala Lumpur, Malaysia

The next step for iPrice’s growth can be summed up in one word: users. We have so much to learn about our users and the SEA e-commerce market as a whole. We want to scale our user experiments and research to create an excellent experience for the 15M+ of our monthly visitors. And the UX Team will be play a central role in the next stage of our company’s growth, which is why we need an experienced UX Researcher like you.

The UX Team at iPrice is a tight-knit, diverse group of 5 members from Indonesia, Russia, and America. We are all eager to grow ourselves through constant learning and feedback. This culture encourages an ego-less approach in the way we deal with others. We are always willing to help one another and other departments (in fact, we constantly win company awards for it!) You will be expected to fully contribute and grow this culture as we scale our team.

Requirements

To be a successful Senior UX Researcher at iPrice, you need to embody excellence in these areas:

Qualitative Research

  • How well can you be the voice for our users in every discussion in an impartial, data-driven manner?
  • Using best practices and methodologies, can you help us build an internal body of knowledge regarding user behavior that will be shared across the entire organization?
  • Can you use the correct research methodology in extracting relevant user information from our seven different markets?
  • Can you help validate designs through usability tests and user insights?

Quantitative Research

  • Can you help dig through the data and provide an easy-to-understand analysis of a particular user issue or feature release?
  • Can you become an expert in Google Analytics and Multivariable Testing?
  • Can you work well with our Business Intelligence team to understand our business data and how that related to our user data?
  • Can you leverage data to suggest future research projects?

Research Operations

  • Can you plan, organize, and facilitate Field Research sessions that range from an afternoon in a Malaysian mall to a multi-day effort in Jakarta, Manila, or Bangkok?
  • Can you create an effective file system of user insights so that other UXers can easily access and understand a user pain point?

User Strategy

  • Can you work effectively with the Head of UX to refine our user strategy?
  • Can you make every research decision be a reflection of the user strategy?
  • Can you superbly articulate your finds to a broader audience?

Case studies are a must! Your compensation will reflect your past experience and capability to contribute in furthering a user-centered process at iPrice. We will place a priority for qualified candidates from the Southeast Asian markets we serve.

For the right candidate, we truly believe this opportunity will elevate your career. But just as importantly, you’re going to have a lot of fun in this journey with us. If you think you have what it takes, we would love to speak with you.

Helpful Tip: the more research you do about iPrice and iPrice UX, the higher chance we’ll notice your application!

Benefits

  • Empowered to own and drive your own goals and make changes that will directly impacting the success and hyper growth of the business.
  • Collaborative and blameless work environment that supports continuous learning and ingenuity.
  • Opportunity to experience the tipping point of today's hottest emerging markets and industry.
  • Exposure to a world-class management team with diverse backgrounds and boundless ambitions.
  • Accelerate your career advancement, supported by a start-up in its hyper growth phase.
  • Highly affordable and fun lifestyle in a tropical metropolis in the heart of SE Asia.
  • Work permit / VISA sponsorship for expatriates, Medical Benefits and Health Insurance coverage.
  • Experience Asia's diverse cultures with talent and experts from more than 25 nationalities.
  • Flexible working environment, where results matter more than face-time with your manager.


WORKING IN IPRICE:

A Booming Industry with Exciting Challenge

E-commerce in Southeast Asia is booming and iPrice is playing a key role in balancing the region's ecosystem - backed by world-class investors like LINE, Ventura and 500 Startups! Looking for a real challenge, like digging through truly big data, sitting at the same table with the biggest names in the digital scene, from Vietnam to Singapore, or building one of the most recognized consumer brands in the region? We got it all here. If you’re in for the fast-track, 10x growth in the next few years, you’ll love it here.

Hyper-charge your Personal & Career Growth

We genuinely believe that solving problems which nobody has solved before can only happen by growing ourselves, personally and professionally. We give you challenging tasks and then let you struggle – of course not, just kidding. We invest in you through personalized coaching and world-class trainings and our advisory panel gives you access to key experts in your field - no matter whether we are talking soft- or hard-skills. And if you fail? We’ll fail together and be right there to pick you up - we’re in this journey together.

Don’t miss out on our Culture & Benefits

Shorts or burka? We accept you as you are. Need to leave early for an appointment? Fine with us. Want to de-stress over a game of FIFA? There’s a 60-inch TV in the fun area. We are diverse not just in our nationalities (25 and counting, by the way) but because diversity is the building block of who we are. We take culture seriously because we believe we are at our best when we are surrounded by the right people. And yes, we have benefits, too - health insurance for everyone (incl. your family), team budgets, and tons of food. Join our family!

Work with an Inspirational Leadership Team

We take leadership seriously. Sure, we can impress you by name-dropping some of our senior management’s past companies and buzz-wording around agile, but we rather focus on creating the right environment without all the corporate baggage. This means transparency in what we do, open communication, and the trust to make your own decision. If you have any concerns or problems, go straight to the “bosses”. Forget about counting hours, let’s rather focus on impact and quality. That’s how we build a successful company, with your talent and the right attitude.

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