Vimond offers a cloud based platform for video content management and delivery, used by broadcasters, distributors and content owners around the world to efficiently manage their online OTT and live video services. In addition we have Vimond IO, a revolutionary cloud based, frame-accurate and high quality video storytelling application running in your own browser.
We are part of the Norwegian Media Cluster and our headquarters are located in beautiful Bergen, Norway, with branch offices in New York and Sydney.
As the Service Delivery Manager (SDM) in Vimond you are responsible for ensuring we build good relations with our customers, based on operationalizing our contracted business, set the expectations and deliver on our promises.
Also, the SDM bridges the gap between sales and support and are indispensable to ensure client growth and retention.
You will have a central role and in the Customer Success department, with responsibilities for all our customers, globally. Your role includes communication and coordination to make sure that our delivery organisation meets our customer business needs in a timely and cost effective way.
This position calls for a structured, but flexible, working day. Travelling must be expected.
What you’ll be doing:
The ideal candidate should
If you are interested in this position, please submit your resume together with a cover letter, using the provided link. For questions, please contact Helge Grimen, VP VIA Customer Success, [email protected]
Deadline: 3. February 2021
This job has been filled or removed by Vimond Media Solutions.
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