Reciprocity is hiring a

Site Reliability Engineer (DevOps) - Remote


About Reciprocity!

Reciprocity is pioneering a first-of-its-kind approach to IT risk management that ties an organization’s risk directly to its business strategy. The fully integrated and automated Reciprocity ROAR Platform, which underpins the Reciprocity ZenRisk and ZenComply applications, empowers security executives to communicate the direct impact of risk on high-priority business initiatives to key stakeholders, helping them make smarter, more informed decisions.
With Reciprocity, InfoSec teams can strategically support their organization and foster company growth by optimizing resources and mitigating expensive data breaches, system failures, lost opportunities, and vulnerabilities with their customers’ data.
If you enjoy problem-solving and building scalable processes, and are looking for an opportunity to have an immediate impact on ARR, Reciprocity could be the right place for you. We'd love to meet you!

Job Description: 

Our Technical Operations and SRE team supports the growing needs of the company by working collaboratively with multiple teams. We partner with the Product Engineering team to architect, maintain, and improve the reliability and performance of ZenGRC for our growing list of hosted customers. We are responsible for investing in the technology, processes, and automation to handle the growth of the company and maintaining the security and integrity of our customers’ data.

What you will get to do:

  • Short term
    • Get up to speed with our software and systems architecture, including understanding the fundamentals of AWS and Kubernetes
    • Maintain documentation (e.g., deployment procedures, disaster recovery, backup procedures, security settings)
    • Build and deploy monitoring infrastructure
    • Maintain and improve CI/CD infrastructure
    • Ensure system integrity, safety, and security of customer data, and security of internal systems
    • Plan and execute configuration change operations both at the application and the infrastructure level
  • Long term
    • Propose, plan, and execute on ideas and solutions to improve the overall effectiveness of the engineering organization 
    • Partner with multiple engineering teams to:
    • Define Service Level Objects and appropriate availability guarantees for software
    • Review architecture for new features and deployment requirements
    • Plan capacity, provisioning, and change management
    • Understand application security model and plan for mitigating possible threats

 What we are looking for:

  • 3+ years experience in a DevOps / SRE role or equivalent. We welcome web developers looking to transition to DevOps.
  • Ability to work on FedRAMP projects
  • Experience building, scaling and operating software in Kubernetes
  • Proficiency with Linux systems and at least one dynamic programming language (e.g., Go, Python)
  • Experience using using Terraform and infrastructure as good practices
  • A working understanding of Docker, AWS, and MySQL/Postgres
  • Demonstrated ability to prioritize and work in a complex environment
  • The ability to separate good from perfect with a bias to get things done
  • A strong desire to continue learning
  • Comfortable being on an on-call rotation. Rotations are always during business hours as we staff across timezones.



What we offer

  • We are committed to the health and safety of our people. Our people are working 100% remote, collaborating online and connecting over video, as they continue to deliver high quality technology solutions, flexible working time.
  • You can work anytime you want. We have fixed meetings in the afternoon.
  • A great and talented team to learn from and work with.
  • Get to work on software used by top Silicon Valley Startups.
  • Internal knowledge sharing sessions.
  • Collaborating with smart coworkers that put Customers First and GSD
  • Attend conferences that help you grow professionally.
Equal Employment Opportunity Statement
We value a diverse environment. Reciprocity provides  equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran, sexual orientation, gender identity or expression, or any characteristic protected by federal, state or local laws.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.

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