LoveCrafts is hiring a

Social Media & Community Intern

London, United Kingdom
Full-Time

About Us:

Our vision at LoveCrafts is to create an entirely new platform for the global maker community - one craft at a time. We launched our first site over three years ago - early success led to funding from one of Europe's leading venture investors - and we haven't looked back since. With a global customer base, physical hubs in London, Manchester and Missouri, USA; and 3 x growth year on year, we’ve grown from startup to sensation in a very short space of time.

As we set out to converge traditional crafts with the digital age we are looking for exceptional talent to help us disrupt and innovate in this highly dynamic sector. We're playing with the very best in web, mobile, social, commerce and media technology as we create the perfect digital business for all things craft related.

Our team is smart, kind and slightly kooky with talent that is insatiably curious and supremely ambitious. We hire and nurture inquisitive, creative minds looking to flourish in a supportive and collaborative environment that includes social and e-commerce stalwarts hailing from the likes of Yahoo!, Amazon, eBay, Pinterest and Rocket Internet.

 

About the opportunity:

We’re looking for a social savvy intern to join our Social team to help drive engagement of our community within our social platform. Working closely with the Social and Product Development teams, you’ll ensure that our community feed is always full of fantastic and engaging content, support the team with exciting marketing campaigns, manage the LoveCrafts presence on our community and work with key influencers in the crafting world to make sure your hard work is seen across the world!

This is a rare opportunity to learn exactly what it means to build a social media platform from scratch and take a peek behind the curtain of a fast-growing tech startup and work with a team of experienced (and fun!) digital marketers at the same time.

 

Responsibilities:

  • Help to create and implement the content calendar for our marketing feed posts on our Social product across LoveCrafts properties (currently LoveKnitting and LoveCrochet).
  • Liaise with Retail, Digital Patterns, Content and Planning & Insight teams to ensure we have engaging content for feed messaging.
  • Create top lists for curated items across all sites and geographies.
  • Work with design team to create artwork for feed posts, HotTags, site banners, email and social media.
  • Manage HotTag page
  • Manage LoveCrafts profile presence on the community and populate follow, favourites and projects lists with weekly content.
  • Support with influencer outreach to encourage blogger profiles and backlinks
  • Monitor comments and work with customer service team to ensure ongoing engagement.
  • Liaise with editorial content team and freelancers to create and source socially engaging content, including how-to support library.

 

Required skills and experience:

  • Evidence of a passion for social media either professionally or personally
  • Good knowledge of the different social media channels and their uses is essential
  • A talent in writing engaging and effective marketing copy
  • A good visual eye and attention to detail
  • Creative thinker
  • Fantastic time and project management skills, with the ability to prioritise work and tasks effectively.
  • Strong working knowledge of Excel
  • Ability to communicate well with co-workers of all levels
  • A positive, motivated and self starting attitude

 

Desired Experience:

  • Basic experience with Photoshop
  • Experience with photography
  • Experience writing own blog

 

What we’re offering:

  • 3 month paid internship
  • Hands-on digital marketing experience in a fast-growing tech startup
  • First class training from a smart, kind team on all things social as well as, knitting, crochet, and more...
  • Free cake every Monday!
  • Participating in our #playnotwork culture
  • Central London Location