About Klick Health
Klick Health is the world’s largest independent, full-service marketing agency and commercialization partner for life sciences. For over two decades, Klick has been laser focused on developing, launching, and supporting life sciences brands to maximize their full market potential. Klick has been named Agency of the Year six times over the last eight years by the industry’s leading publications. For the latest updates, follow Klick Health on Twitter: @klickhealth
Hi there, I'm Brad and I head up the social practice here at Klick Health. We research, craft, and execute social strategies for our clients to help them engage with their customers. We are growing our team and I'm looking for individuals who can wear a number of hats on a daily basis:
Social Media Research
We use Sysomos for researching social conversations. During our research we are looking for both quantitative and qualitative insights about the shape of the online communities and their topics of interest. The ability to research and synthesize the results is critical.
When we perform research there are always questions that we are trying to answer. Coming up with the best answers for the client requires the ability to understand the strategic framework and align recommendations to it.
Content strategy builds out the social project planning from the SIs, CSFs, and KPIs defined in the brand activation strategy. These plans combine the strategist's knowledge of social communications, platform culture and policies, and brand tone to choose platforms, specify content types, and map out content tempo.
Once our recommendations are accepted our work is only beginning. We execute the social content necessary to get our clients' brands on social channels and grow their audiences. Since our clients work in a highly regulated industry (pharmaceutical marketing in the US) the successful candidate will be adept at content creation inside of strict boundaries alongside the full creative team here at Klick.
Dealing with the talk around our content is where the social team flexes its community management muscle. Highly regulated and careful, our clients see community management a little more conservatively than other industries but they are always looking for the opportunity to both learn and guide their engaged users.
The Social Strategist doesn't have day-to-day responsibilities for community management but you should have some experience with it and be ready to jump in when needed (vacation coverage, etc.).
With the varied nature of this position, you'll be comfortable researching alone, brainstorming in a group, writing new content, and presenting ideas to clients. When we meet I'll want to hear about your full-service social experience and the results that you are most proud of. We'll talk about your goals and aspirations and Klick Health and see if there's a connection.
If you require accommodation during the application or interview process, simply let us know and we’ll work with you to ensure you have a positive experience.