zenloop GmbH is hiring a

Software as a Service Technical Product Manager - Remote (f/m/d)

Remote

"How likely would you recommend our product to a friend or colleague?" Once you have answered this question, you know the core of the Net Promoter SystemⓇ and thus the basis of zenloop.

 

For our fast growing Software-as-a-Service solution we are looking for a motivated as well as talented person to work with us in the role of a Software as a Service Technical Product Manager (f/m/d) to further shape our success story.

Your mission is to build our CX platform in a way which makes it a product our B2B customers truly love. You are dedicated, a real "can-do"-person and have the energy and passion to drive this product forward. You are empathetic and able to persuade team members with real arguments rather than by command.

 

Your tasks and responsibilities:

  • You will take ownership of the Customer Intelligence Product
  • As a squad leader you shape the short- and midterm roadmap in close collaboration with the founders, product team and customer facing teams
  • You execute the roadmap by researching, preparing tickets, planning them and executing with your team of designers, developers and QA
  • You validate success of your tickets with customers and the success team
  • Among the features, you are going to develop surveys distributed via SMS, Voice or Video and conversational AI triggered surveys
  • Additionally, you’ll be taking over responsibilities within the product team for meetings, trainings and processes


That's what we offer: 

  • Challenging, varied tasks in a dynamic and innovative environment
  • A fast learning environment with the opportunity to grow together with us as a company and our highly motivated and international team
  • A lot of responsibility and creative freedom for your own topics
  • Experienced founder and management team who care about you and your tasks
  • Comprehensive and structured onboarding as well as regular feedback sessions to support your individual development
  • Guaranteed personal training budget of 500 Euros per year
  • The ability to work remotely from wherever you want