Stripe is hiring a

Software Engineer – Availability Improvement

San Francisco, United States

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our work has an immediate and measurable impact on the effectiveness and happiness of Stripe customers. There is a lot of work to do to make Stripe’s platforms more efficient without sacrificing performance, latency, or reliability and we’d love for you to be part of it. Team currently measures availability of Stripe APIs/services and gives actionable insights on how to improve them. Team also owns Incident management tooling at Stripe with the aim to reduce time to mitigate an incident.

What you’ll do

We’re looking for an experienced distributed software engineer with outstanding technical and leadership skills, strong collaboration skills and huge passion for customers to help deliver the  foundation of our infrastructure and work with various teams and across the entire stack to deliver world-class reliable solutions. In this role you’ll not only be in charge of designing, implementing and testing your infrastructure components, but you’ll have the opportunity to play an influential role in enabling engineering teams to make their services more reliable by identifying, creating, and deploying engineering practices, processes, and solutions.


  • Design, build, test and operationalize end to end infrastructure and solutions that will be integrated into various services. 
  • Debug production issues across services and several levels of the stack
  • Heavily participate and contribute to all the design discussions and code reviews within your team
  • Independently own and drive one of our work streams, this include all planning and execution as well as managing the partnerships with other teams
  • Deliver value through strong collaborative approach with multiple customers and stakeholders across Stripe

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

 Minimum requirements

  • 5+ years of professional hands-on software development experience, able to write highly optimized algorithms and have in depth experience with commonly used data structure and algorithms
  • Hands-on experience designing and building large scale distributed systems 
  • Strong collaboration skills, can work cross-team and cross-organization to deliver integrated reliability solutions
  • Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome 
  • BS or MS in Computer Science or equivalent field
  • Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial

Preferred qualifications

  • Genuine interest and/or experience in debugging and troubleshooting complex distributed systems problems
  • Familiarity with the common patterns and practices for building reliable software

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