Cyara is hiring a

Software Engineer in Test


Who is Cyara?

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb, Tesla, and NAB trust Cyara to deliver customer smiles at scale.  Our promise is Customer Smiles. Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers.  Interested to find out more about us?  Check out:

Want to know what it’s really like to join Cyara?  Check out this link to meet some real Cyaran’s and read about their individual career journey with us:


Let's talk about the opportunity and the team:

We’re continuing to expand our existing team within the EMEA region.  We’re looking for an outstanding Software Engineer in Test who can work collaboratively across our teams of Software Engineers and Product professionals to create different tools, simulators and frameworks to support testing, training and delivering flawless conversational AI solutions.

Our current team is based in Austria. We have flexibility with working remotely but collaboratively coming together weekly in our Vienna office. We are open to reviewing candidates on part-time or people early on in their career for this role.


Let’s talk about the role and responsibilities:

This role will see you working closely with QA colleagues and Software Developers to deliver the highest quality On-Premise and SaaS releases in a timely and cost-effective manner.

  • Live the Agile mindset, testing in an Agile Scrum team whilst collaborating with Software Engineers, Product Owners and Business Analysts
  • Work on both manual and automated software testing projects
  • Review and analyze user stories, epics and requirements
  • Prepare test data, test cases, and test plans
  • Plan and execute test cases and analysis of results
  • Undertake regression, acceptance, integration and load testing
  • Extend the test automation
  • Ensure the quality of bug fixes and new features
  • Participate in driving and improving of continuous delivery solutions
  • Perform code reviews with developers
  • Raise early concerns/improvements for deliverables during planning
  • Provide regular communication and collaboration with colleagues
  • Identify opportunities to improve and surface risks for deliverables
  • Lead by example and demonstrate best practices in software development 


Let’s talk about your skills and expertise:

You’ll be a team player, someone who loves automation and has a strong testing and software development background. You’ll also have hands-on experience of both manual and automation testing, continuous integration and DevOps practices.  We'd love it if you had

  • A keen eye for detail and the ability to report on defects and bugs
  • Out of the box thinking and a results-oriented mindset
  • Team oriented and enjoy being part of a team of Engineers with commitment, respect, focus and openness being part of your mindset
  • Hands-on experience with test automation tools, preferably with Botium, Cypress, Selenium, Appium, Jest, Mocha, etc.
  • High degree of accuracy and attention to detail, with the ability to see the big picture with strong quality awareness
  • Development skills, preferably with NodeJs, React
  • Experience in unit testing, acceptance testing, integration testing, system/end-to-end testing for Web applications
  • Experience in testing on a Cloud-based infrastructure
  • Experience with Docker and AWS
  • Machine Learning / Computer Vision / Data Science knowledge is a plus
  • Excellent communication skills in English
  • University or equivalent Degree (B.S. or M.S.) in Computer Science, Computer Engineering or related fields and/or related work experience
  • Demonstrated ability to solve technical problems and implement innovative solutions


Nice to have and/or willing to learn:

  • Experience working with Botium CLI or the Botium Enterprise test automation suite
  • Experience working with Chatbot technologies or Conversational AI solutions


Why you should join us? 

At Cyara you’ll work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an Equal Opportunity Employer, focused on building and maintaining a diverse, inclusive and authentic workplace. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement; whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators.  We credit our amazing growth and success to the fact that we’ve built our business on four essential values we live and breathe every day: 

  • Customer Obsession
  • Innovation
  • Humility
  • Quality

Interested? Know someone who might be? Apply online now.


NOTE: This role is based in Europe only so to apply you must hold all relevant work rights to enable you to live and work within Europe without restriction. Cyara are not offering sponsorship to candidates based outside of Europe for this role.


Cyara are part of the Circle Back Initiative – we commit to respond to every candidate 


Agencies:  Thanks, but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.  

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