Software Engineer, Tools
Vail Systems is seeking a Software Engineer to assist our QA/Test Automation Team to transform the testing suite for our Routing and Call Control (RACC) platform. As part of the RACC team, the Software Engineer, Tools will be expected to coordinate with internal VoIP telephony and voice product teams to build a new test environment that changes the way Vail automatically tests its products in a Kubernetes (K8s) environment. Legacy tools written in Perl will need to be updated and/or rewritten in Python.
The ideal candidate will have a strong Linux (CentOS 8) and programming background in languages such as C++ or Python in order to implement new features, find and fix bugs, and to address product or Session Initiation Protocol (SIP) compatibility needs of customers. Additional duties could include developing voice and other applications to support testing. The candidate will require knowledge of web services, log analysis and monitoring, SIP and HTTP. Additionally, the candidate should be adaptable, detail-oriented, able to collaborate with other highly technical engineering staff and a continuous learner.
What you’ll do:
The human voice is capable of conveying nuances and meaning that just can’t be expressed through clicks and text messages. And for that reason, voice interactions have always had a special power to shape your perception and experiences. At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Our experts work with Fortune 500 companies to help them serve their customers more efficiently and effectively through the use of various voice technologies. From basic network services, to state-of-the-art IP telephony, to cutting edge real-time analytics, Vail technology makes millions of voice interactions better every day.
At Vail Systems we strive to cultivate a supportive culture of continuous learning where employees are encouraged to achieve both personal and team goals by providing innovative telephony solutions that enhance customer contact center experiences. We entrust our employees to work autonomously and also encourage contribution to the decision-making process in a highly collaborative environment where open communication is fostered amongst teams. Product development is centered around the end user to ensure Vail’s products are efficient, productive and add value for our clients.