Lob is hiring a

Software Engineering Manager, PDF Pipelines

San Francisco, United States

Lob was built by technical co-founders with a vision to make the world programmable.

We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.

As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.

We offer remote working opportunities in AZ, CA, CO, DC, GA, IL, MA, MD, MI, MN, NC, NV, NY, OR, PA, TX, UT, and WA. You can also work onsite at our San Francisco headquarters.

If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!

The PDF Pipelines Team

Our customers send their HTML and PDF creative to Lob and the PDF Pipelines team makes sure that our printers produce exactly what our customers expect. The team is responsible for accurately handling millions of asset files per day, and this team is key to ensuring high quality and performance of our product offering as we scale.

We mostly build in Node.js and C++. All of our services run on AWS, with a lot of SQS and Lambda workloads. We are currently re-architecting major parts of our implementation, and are looking for help building them right for the next 10-100x of scale. We believe in maintaining a culture of high cooperation, inclusion and performance where individuals can thrive and do the best work of their careers.

As an Engineering Manager, you will:

  • Partner closely with the Product team and other stakeholders to help implement new features and services
  • Be responsible for leading projects from design to implementation
  • Coach, mentor, grow and support your direct reports
  • Work with other Engineering leaders to support and grow the culture of our engineering team

For this role, we're looking for...

  • A “move fast, take action” mentality. We have a very successful product and our customers have high expectations for their mail quality. Meeting their expectations sometimes requires us to quickly adapt and learn and implement new technologies.
  • Experience leading teams of engineers on technical projects. We’ll want to hear how your teammates developed and grew under your leadership.
  • Full-stack (database, backend, and frontend) experience in a modern technology stack. You were an experienced software engineer before becoming a manager.
  • Knowledge of at least one mainstream programming language, including being able to write, read, and understand code in that language. We use Node.js, Go and Elixir at Lob.
  • Great communication skills. You should be able to explain your approach and the impact of your work to both technical and non-technical stakeholders in a way that is clear to all.


We’re not just building a platform to make the world programmable. We’re also designing a great place to work, and ​​a ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company.


  • Health benefits for you and your dependent(s)
  • Medical Flexible Spending Accounts (FSA)
  • Unlimited vacation policy
  • Wellness program (includes monthly stipend or free Barry’s Bootcamp classes!)
  • Paid parental leave
  • 401K
  • Paid volunteer time off to support the organizations you care most about
  • Commuter & Parking benefits (includes monthly stipend) for those based out of our San Francisco office
  • Free lunch, snacks and dinner when working at our San Francisco office
  • Dog-friendly San Francisco office
  • Allowance for in-person team meetings (all flights and accommodations covered) for those not based out of our San Francisco office
  • Home-office setup and phone/internet stipend for those not based out of our San Francisco office

Our commitment to diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.