Software Implementation Consultant
Does a competitive salary package with bonus company stock, flexible hybrid work, 5 wellness days/year, Up to 90 days/year working from anywhere in the world, Bonus flexible benefits package of $1250/year and a fantastic team culture spike your interest?
AlayaCare are seeking an individual experienced in SaaS Implementation to join our Professional Services team as a Software Implementation Consultant (known internally as Professional Services Associate).
AlayaCare are a fast-growing scale-up with a presence in Australia, Canada and the United States, who are revolutionising the way aged and disability care is delivered. Our software offers a complete technology solution for residential and community care organisations. Focused on driving better outcomes for the aged care and disability care sectors, we are driven by our purpose of enabling the care we want our loved ones to receive in the place they call home.
We have an open and transparent culture, our teams are highly diverse, and we are committed to a workplace where we all feel that we can be ourselves.
About the role
Reporting to the Professional Services Manager, our Professional Services Associates (or PSAs) work as part of the Professional Services team to implement our software for clients post the sales process and provide consulting and training activities post implementation. PSAs support Professional Services Consultants (PSCs) across concurrent projects to understand customer needs in detail, build and find solutions to meet these needs, and then ensure the solution is working as expected before our Customer Experience team take over. PSAs are gaining skills and experience to progress to a PSC (within a 6-18 month timeline) and lead as consultants on their own implementation projects.
More specifically, you will be completing tasks such as:
What we're looking for in a Software Implementation Consultant;
It would be a bonus if you also have:
If this sounds like you, apply today! As well as joining a great culture and a market leading company, you will be well placed to make a positive difference in the aged care sector in Australia and New Zealand.
What we offer;
Better outcomes, better belonging
Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.
If you require accommodation as part of the recruitment and selection process, please reach out to email@example.com. Please note, we do not accept unsolicited headhunter or agency resumes.
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