Become a Solution Architect with CYARA.
Who is Cyara?
Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands, including Macy’s, Starbucks, Anthem, FedEx, Sky, and Toyota Financial Services, trust Cyara to deliver customer smiles at scale.
Our promise is Customer Smiles. Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers.
As a Solutions Architect, you are passionate and aren’t afraid to get hands-on with all things technology, have an eye for detail, and are driven by helping people address real business challenges by using your skills to develop innovative and creative solutions aligned with Cyara’s solution offerings. You love interacting with people and building lasting relationships as a trusted advisor.
Some of the key responsibilities are to:
What You'll Need:
What You’re Looking For:
With this opportunity comes the chance to enjoy a flexible work environment, working with a global, all-inclusive team of innovators, who because of their dedication, Cyara awards:
We credit our amazing growth and success on the fact that we’ve built our business on four essential values that we live and breathe every day:
Customer Obsession. We pride ourselves on our customer focus and commitment of our team. Their dedication and relentless effort to hold our customer’s hand throughout their journey until favorable outcomes have been delivered.
Innovation. Don’t be afraid to bring new ideas, thinking, and approaches to Cyara and question our existing approach, as we believe in constant learning and continuous improvement. We take pride in doing things that have never been done before, no matter how impossible they may seem.
Humility. At Cyara we’ve worked hard to build a flat, team-centric culture where everyone rolls their sleeves up to get the job at hand done even if it’s not in your job description. No task is too small for all of us to do. Be confident yet humble.
Quality. Always put in your best effort and the results will take care of themselves! We don’t compromise the quality of your work even though time pressures may exist.
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