Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at
www.miteksystems.com.
We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working.
Do you enjoy working with API(s) and have native (iOS or Android) app development experience?
This is a fantastic opportunity to join our team in the Netherlands as a Solutions Architect!
You will play an important role in the post-sales/implementation phase of our products with our customers, working directly with the customers, with both leadership and technical personnel, in order to successfully embed our mobile capture technologies into existing platforms and applications for identity verification of their customers, making use of their products alongside, assisting customers to implement platform-based identity verification solutions and APIs.
What you will do? (main duties)
- Collaboration with internal/external teams to develop robust solutions.
- Accurately scope out and communicate the project implementation efforts to the customer.
- Serve as the main technical point of contact throughout the customer onboarding process.
- Educate customers on Mitek product offerings, integration techniques, and best practices.
- Work closely with the teams of clients/partners to understand their development environment.
- Support and assist customers with end-to-end troubleshooting when issues arise.
- Capture and provide valuable customer feedback for product improvements.
- Remain highly organized in a fast-paced dynamic environment.
What do you need? (to be successful)
- Bachelor’s Degree in Computer Science, MIS, BSEE, or equivalent experience.
- At least 4-5 years of relevant experience in software development, professional services, or enterprise architecture with a heavy focus and background in mobile app development.
- Previous mobile app development experience (Android or iOS).
- Knowledge of web-based systems architecture, service-based architecture, and enterprise application architecture.
- Working knowledge of web service technologies (Web APIs, REST, SOAP, WCF, JSON, XML).
- Familiarity with industry-standard tools used for development and debugging: Web Proxy - Postman, Fiddler; Mobile App - Android Studio, Xcode, or other IDEs (Integrated Development Environment).
- Proven customer-facing experience and solutions-based consulting.
- Experience and knowledge of effective project methodologies and practices and proven project management skills.
- Problem-solving: identify and elevate performance issues through the appropriate channels, taking initiative to resolve them with high quality
- § Strong communicator: interpersonal, written, and oral communication skills, able to effectively support and motivate a team virtually
- English proficient and Dutch (preferable, good to have some knowledge)
What do we offer you?
- Flexible hours and the possibility to work fully remotely in the Netherlands or from our Amsterdam office.
- An innovative, fast-grown pace environment with a great culture.
- A diverse, inclusive, Agile-native ecosystem where everybody can say their word.
- Access to continuous training and development opportunities within the company.
- Join one of the top worldwide players in the ID verification industry.
- A compensation package that includes a highly competitive base salary + bonus, perks and benefits.
We take pride in enabling career growth in an environment of innovation and teamwork. Our commitment to all Mitekians is to do meaningful work that matters. Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes. We are committed to creating competitive, equitable compensation & benefits programs and career development opportunities.
Benefit offerings – may vary based on geographic location
Wellness: medical, dental, vision, spending accounts, EAP
Financial: retirement plan & company contributions, stock plan participation
Income protection: life & disability insurance
Paid time off: generous annual allowance, company holidays, volunteer time off
Learning: e-learning license, tuition reimbursement, hackathons
Home office setup allowance
Additional/optional benefits: pet insurance, identity theft protection, legal assistance
We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further!
#LI-OCL
#LI-Remote
