Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster. More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms. Our mission is to use conversations to make business buying frictionless, more enjoyable, and more human.
About the Role
As a Solutions Consultant Manager, you’ll be focused on building & retaining talent within the Mid-Market SC team. You’ll facilitate your team’s growth through leading by example, providing player-coach opportunities for your team to learn from your own abilities, create processes to optimize the return on investment within the SC organization and report on your team’s contribution to revenue.
Your team will be equipped to lead the technical discussion with our key prospects to make sure there’s nothing stopping them from getting the most out of Drift and Conversational Marketing. We are passionate about putting customers first.
You’ll be an integral part of the Sales team, working with both Pre and Post-Sales to ensure technical fit and create innovative solutions for our customers.
Your attention to detail focused on the customer needs will drive rapid customer onboarding completion and adoption. This will ultimately improve retention and overall success while helping to collect customer references, case studies, and product feedback.
What you’ll be doing on the team:
By month 3 you'll
About you and what type of skills you’ll need:
Drift is committed to being an equal opportunity employer.
We know that applying for a new job can be intimidating. But guess what? At Drift, there is no such thing as an “ideal candidate.” We believe in the power of teamwork -- and in the desire to learn something new every day. We believe in hiring people, not just skills. Take it from our CEO.
If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! Whatever skills you bring to the table or background you’re coming from, we welcome you to start a conversation with us. We need your unique perspective for our continued innovation and success. We’re looking forward to learning more about you!
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