MessageBird is hiring a

Solutions Engineer - EMEA - German Speaking

Franklin Township, United States
Remote

Transform the communications world! Location? You decide!

We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). 

Our Birds choose where they work from in the region we’re hiring in — this could be from one of our MessageBird hubs (Amsterdam, Singapore or Bogota) or remotely so long as it’s within a complementary timezone.... Want to work from a rural retreat? Sure, no problem! How about a bustling city getaway for a few weeks? Go ahead!

We understand that “life happens” and give you the freedom to choose the best environment for you to “get s**t done”. We expand our flock without geographical restrictions. This allows us to attract and assemble an industry leading team from a huge variety of backgrounds & cultures,  making us more nimble, creative, and efficient!

Solutions Engineer - EMEA (German Speaking) | Remotely from EMEA

As a Solutions Engineer, you will work hand-in-hand with the sales and partner teams to introduce MessageBird to our customers. You will be the trusted solutions advisor for our customers by creating solutions that enable innovative use-cases and fit perfectly into their tech stack.

Exceptional customer experience in the CPaaS industry is what we pride ourselves on. This is reflected in our solutions offerings and Post-sales support. As a MessageBird Solutions Engineer, you will own a part of that exceptional customer experience.

Reporting to the Country Manager, you will work in close partnership with Sales, Product Management, and our Technology teams.

What You’ll Do

  • Work with the sales and partners teams to qualify business opportunities, understand key customer use cases, and develop solutions that address them.
  • Own the technical aspects of solutions, including technical discovery, demos, proofs-of-concept, prototypes, RFPs and customer technical relationships.
  • Prepare and deliver product messaging in an effort to highlight the platform’s value proposition.
  • Travel when possible to all appropriate sales meetings, trade shows and conferences.

What You’ll Bring

  • 2+ years demonstrated success in a client-facing consultative technical role
  • Proven track record of software development projects and excellent documentation.
  • Hands on experience integrating with APIs and SDKs.
  • Strong presentation, problem solving and creativity skills.
  • Strong understanding of the sales process, solution selling and objection handling.
  • Highly communicative and team-oriented.
  • Knowledge of PaaS, SaaS, IaaS, public cloud, and related industry and technical concepts.Knowledge of the CPaaS industry is a plus but not mandatory.

#LI-Remote-Non-Tech-Tier-3

#LI-SM1

What You’ll Gain

  • Work from anywhere
  • Generous stock options for all Birds
  • WFH set-up budget
  • State-of-the-art work gear
  • Learn from hundreds of the best minds in the business
  • Collaborate with diverse colleagues from over 55 countries (and counting)

LIFTOFF! 🚀

Life at MessageBird:

https://www.linkedin.com/company/messagebird-com/life/welcome/

We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people. 

Ready To Fly?

Our cloud communications solutions make it possible for over 25,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

Headquartered in Amsterdam, we operate across 10 international hubs and we’re proud to be a “Work Anywhere” company. Our unique and united culture is rooted in our team: a diverse flock of over 700 Birds who represent 55 nationalities and counting. We’re smart, fast, and hungry. Our potential for growth is limitless. You can learn more about our story and life as a Bird via #messagebird.

MessageBird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills. 

Recruitment Privacy Statement: https://messagebird.com/download/pdf/MB-recruitment-privacy-notice%202020.pdf

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