Sr. Consultant, Engagement Manager

ABOUT HAKKODA  Hakkoda is a modern data consultancy that empowers data driven organizations to realize the full value of the Snowflake Data Cloud. We provide consulting and managed services in data architecture, data engineering, analytics and data science. We are renowned for bringing our clients deep expertise, being easy to work with, and being  an amazing place to work! We are looking for curious and creative individuals who want to be part of a fast-paced, dynamic environment, where everyone’s input and efforts are valued. We hire outstanding individuals and give them the opportunity to thrive in a collaborative atmosphere that values learning, growth, and hard work. Our team is distributed across North America, Latin America, and Europe. If you have the desire to be a part of an exciting, challenging, and rapidly-growing Snowflake consulting services company, and if you are passionate about making a difference in this world, we would love to talk to you!. Role Description: The Sr. Consultant, Engagement Management at Hakkōda is a billable, client-facing role within our consulting firm. This position requires direct interaction with clients to drive project success while ensuring high-quality delivery. As part of a consulting environment, the Engagement Manager will be responsible for managing client relationships, overseeing project execution, and contributing to revenue through billable work. You will have the opportunity to build on your proven leadership skills and leverage your interest in inspiring others, building strong relationships, and creating a true followership. You’d be joining a team of passionate, forward thinking engineers and data scientists who are charting a new course. In a collaborative team setting, you'll work closely with others but also operate autonomously with little direction. Your superior problem solving, analytical, quantitative and conceptual thinking skills and strong interpersonal and communication skills will ensure successful client projects and team performance. You will find a culture rich in collaboration, personal development and one that recognizes and pursues the zest for life. What we are looking for: We are looking for people experienced with project, program, and people management skills, typically leading a team of 3 – 5 consultants on projects and will help our clients in the private, public, and social sectors solve some of their most pressing data challenges. You will also be responsible for managing the team of Engagement Managers at Hakkoda. You will work with a range of experts in Hakkōda, from data scientists to architects to software and app designers. The ideal candidate will have hands-on experience working with various data models. Strong communication skills and a proven track record for coaching and growing individuals is essential for this role. This is a Costa Rica only, remote role; however, attendance at the office will be expected during company activities or executive visits. Qualifications:

Bachelor’s degree in Computer Science, Engineering, or other relevant fields

5+ yrs in progressive technical roles - including enterprise-level project or program management experience

2+ years experience in management positions

Fluency in English is a must

Experience leading Agile projects including, experience working in Confluence and Jira, ScrumMaster Certification preferred

Experience working with product owners / business application owners and development teams to understand business and user requirements

Build and strengthen client relationships to achieve long-term partnerships

Develop a thorough understanding of our products and service offerings to better align to client needs

Exceptional analytical and quantitative problem solving skills

Strong stakeholder management, presentation, and communication skills

Initiative taker, eager to break new ground, create opportunities for others

Outstanding project and process management skills with eye towards continuous process improvement

Superb client service skills with both creative and analytical mind-set

Ensure KPIs, CSAT are being met

Knowledgeable on cloud technologies (e.g., AWS, Azure, GCP) and data engineering concepts