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Sr. Manager, Partner Payment Settlements & Analytics - Marketplace

Sr. Manager, Partner Payment Settlements & Analytics - Marketplace

This role will be a key member of the Marketplace Partner Financial Operations team with a focus on advancement of Partner payment platform, Settlement infrastructure and Seller experience around payments.


- Scale the payment platform by building a more automated and configurable infrastructure so as to enable seamless settlement for Seller services

- Build analytical infrastructure which can drive validations, measurements and insights resulting in high level of settlement accuracy

- Advance seller tools and seller facing dashboards resulting in operational efficiency and improved experience

- Lead cross functional initiatives around data integrity, tax compliance and operational enhancements with Partner Payment settlements

- Create Loss funnels and portfolio analytics to help mitigate losses and financial leakage

- Anomaly detection to understand and mitigate high risk and large exposure

- Work with Finance and Accounting on reporting and reconciliation; Ensure compliance with key mandates

- Drive creation and implementation of Partner facing dashboards around payments and related analytics


Key success criteria:
- strong analytical aptitude

- driving ownership and accountability

- strong customer advocate

- uses data and analysis to drive decisions

- excellent people skills

- fosters trust with internal partners

- values team dynamics and inputs

- commitment driven

- bias for action



Advanced Degree with Major in Statistics, Data Science, Computer Science or similar field; Masters preferred

- 7+ years industry experience preferably in Payments, Risk, Financial Services or similar space

- Ability to lead cross functional teams and prior experience working with Product and Technology teams

- Advanced understanding of SQL and working with large datasets; Python or R Desirable

- Experience driving projects toward clear business goals, testable hypotheses and action-oriented outcomes

- High proficiency with Excel based data analysis

- Strong communication and interpersonal skills


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