Twilio is hiring a

Sr. Manager, Sales Development

San Francisco, United States

Twilio is a rapidly growing leader in the cloud communications software market. Our Sales Development Representatives (SDRs) and Business Development Reps (BDRs) are a key part of the New Business Sales team consisting of Sales Managers and New Business Sales Executives. As the leader of the Sales Development team, you will lead a team that supports all levels of the organization by qualifying marketing leads and creating new opportunities that add pipeline and revenue to the broader sales organization. This includes joining a team with people who are smart, organized, thorough, and take pride in initiating meaningful relationships with future customers.


  • Hire, train, and manage a team of Sales Development Representatives (Outbound) and Business Development Representatives (Inbound).
  • Develop and mentor reps for career growth within the Twilio Sales organization.
  • Report on sales metrics and forecast to senior sales management.
  • Motivate Individuals and team to exceed objectives through coaching and mentorship.
  • Actively use to manage sales process, and set standards for performance metrics.
  • Analyze campaign and marketing data to make key business decisions.
  • Coordinate with senior sales management to optimize processes and develop new campaigns to attain aggressive pipeline goals.


  • 4-6+ years of experience in sales development management.
  • Proven record of sales success.
  • Ability to hire and train new sales representatives.
  • Experience successfully managing people to achieve performance goals.
  • Robust analysis of marketing campaigns.
  • Excellent communication, organizational and time management skills.
  • 4-year degree.

Bonus points:

  • Previous experience selling into the messaging and a proven track record of success.  
  • Previous experience in the cloud or enterprise software space.
  • BA/BS from a competitive school and/or an MBA.

About us:

Twilio makes communications easy and powerful. With Twilio's platform, businesses can make communications relevant and contextual by embedding real-time communication and authentication capabilities directly into their software applications. Twilio gives businesses the ability to innovate, prototype, create, and connect with their customers at the right time and in the right way. Founded in 2008, Twilio is a public company based in San Francisco, California with other offices around the world.


Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance. #LI-POST