WHO WE ARE
Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.
Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.
WHAT WE'RE LOOKING FOR
As a Senior Technical Consultant, you will be valued for data design guidance, technical implementation guidance, product subject-matter-expertise, and advanced use-case solutions as part of the Integration & Onboarding Team that owns the critical early phase of the customer lifecycle onboarding as well as ongoing alignment with our strategic and enterprise customers.
Your focus will be to own more complex integrations of Braze’s product and act as the technical counterpoint between Braze and the client’s product and engineering team. You will work alongside and partnering with Strategic & Enterprise Sales, Senior Onboarding Managers, Senior Customer Success Managers and be responsible for rapidly understanding each client’s business and technical requirements and driving them to realize a fast time-to-value from their investment in Braze as efficiently as possible.
In addition, you will support established clients tackle complex use cases and customization of Braze’s product by articulating and positioning Braze value in workshops, meetings, written, and documented communications working with our Technical, Enablement, Product and Product Marketing teams as needed.
This is an opportunity to bring your experience as a implementation expert, solutions architect, business analyst, technical solutions, support specialist or client success professional along with a high level of technical competence, curiosity and focus.
WHAT YOU'LL DO
WHO YOU ARE
WHAT WE OFFER
If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.