Product Management at Deliveroo takes many forms, and involves many facets. We’re a consumer-facing brand, with websites and mobile apps which help customers find great quality food and groceries which can be brought to them to satisfy their needs any time day or night. We’re a logistics company, directing a fleet of drivers around major cities across the globe using a dedicated native app. We’re a partner to restaurants and grocers, who see us as a way to unlock access to new customers and thus maximize the revenue of their existing business. We’re an expense management tool for companies looking to feed their employees, with minimal admin burden. And we’re a home for numerous internal teams building internally facing tools for customer service, finance, and others, to keep the operation running effectively.
Deliveroo for Work (DFW) is the B2B arm of Deliveroo. Our mission is to provide amazing food experiences to businesses of all sizes at the workplace (wherever that may be!). You can find out more about Deliveroo for Work at https://deliveroo.co.uk/for-work
As a Senior Product Manager for DFW, you will have product ownership of the DFW product. You will be tasked with completely revamping the existing DFW product, and creating a highly functional and frictionless product that is able to meet the needs of both enterprises and SMBs across a range of different sectors for a variety of use cases (for example: a delivered group lunch for 500 employees, individual meals for employees working late, picking up coffee on the way to the office, or food credits as a reward for high performing employees). Additionally, in this role, you would be a key member of DFW’s leadership, and play an integral role in steering, inspiring and building your team.
It is an extremely pivotal moment within the £150bn corporate food market: the opportunity is massive and Deliveroo is making a significant, long-term investment in developing a world-leading proposition. However, we are not alone. All of our key competitors have doubled down significantly on their B2B offerings, and with higher customer retention in the B2B space (corporates have a retention rate ~3x that of normal consumers), it is critical that we move fast and build a world-class product to best serve corporations in the markets we operate in.
What you’ll be doing:
Define the long-run product strategy for Deliveroo for Work and translate this into the technical roadmap across multiple squads
Have accountability for executing on your roadmap to deliver measured value to the business; confidently and independently orchestrating a cross-functional team of engineers, data scientists & designers
Build and take to market a set of capabilities and tools to enable commercial teams to effectively hit gross sales targets
Independently manage internal stakeholder communication across all levels of the business to drive a consensus on approach across the business.
Have extensive domain expertise in building consumer e-commerce products and/or consumer growth capabilities and/or B2B e-commerce products
Have 6+ years of Product Management experience in a similar size or scaling tech company
Have a track-record for defining strategy to tackle ambiguous problem spaces
Have experience working in a global business with geographically distributed teams
Demonstrable experience of complex internal and external stakeholder management
Highly analytical, confident with financial data and can collaborate effectively with Data Scientists to make data-led decisions and contribute to financial planning.
Detail-oriented and thrive in a scrappy environment where impact and velocity of execution are paramount.
When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.
We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We’re a technology company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of attractive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.