Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences– not resolve tickets. Built with intelligent automation, Kustomer scales to meet the needs of any contact center and business by unifying data from multiple sources and enabling companies to deliver effortless, consistent and personalized service and support through a single timeline view.
Today, Kustomer is the core platform of some of the leading customer service brands like Ring, Rent the Runway, Glossier, Away, Glovo, Slice and UNTUCKit. Headquartered in NYC, Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel, raised over $173.5M in venture funding, and is backed by leading VCs including: Tiger Global Management, Battery Ventures, Redpoint Ventures, Cisco Investments, Canaan Partners, Boldstart Ventures and Social Leverage.
About the Role
Are you passionate about closing large enterprise deals? We’re looking for a proven Sr. Account Executive to be a key member of our Strategic Sales team and grow Kustomer exponentially. You’ll partner with a BDR and your marketing colleagues to build a book of business within your territory, while maintaining the relationships you have already nurtured over the years. As a Strategic AE you’ll play a key role in driving Kustomer’s sales initiatives while participating in webinars and virtual industry events. This is a remote position that may be fulfilled from anywhere within the region.
You'll be responsible for:
Kustomer offers an array of benefits including competitive salaries, stock options, 100% healthcare coverage, and a flexible vacation policy.
Diversity at Kustomer
Kustomer is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.
We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
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