SiteMinder
Strategic Account Manager, EMEA
At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 34,000 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.
About the Strategic Account Manager role...
Our Strategic Accounts Team creates world class relationships with like-minded hotel technology companies, which when combined bring our customers the very best in guest management services.
This exciting newly created role is responsible for establishing and growing SiteMinder’s Strategic Accounts network of Hotel Chains, PMS, CRS and similar travel tech companies in the EMEA region.
You will manage a small number of Strategic Accounts enabling joint growth for them and SiteMinder.
What you’ll do…
- Revenue Growth: Create and manage integrated account strategies for designated accounts and conduct quarterly business reviews.
- Identify and pursue opportunities to gain new strategic accounts in key regions (EMEA)
- Meeting KPIs and Goals: Set the strategic account's expectations in alignment with their commercial commitments to SiteMinder and deliver on expectations.
- Stakeholder Management: Influence and liaise with a variety of internal stakeholders across departments (Marketing, Accounting, Onboarding, Sales, Support, Customer Success, Product, etc.)
- Travel Required: Travel regularly within the EMEA region to attend travel shows and meet our Strategic Accounts in person. (Quarterly travel)
What you have…
- Have proven experience in a Strategic Sales or Partnerships capacity, driving revenue growth through indirect sales channels and hitting KPIs
- Ideal experience 7+ years sales and/or channel sales
- Understand the hotel industry and the dynamics of its players specifically in the PMS & CRS or distribution space
- Fluent English
- Persistence - skilled at overcoming objections and driven to succeed
Our Perks & Benefits…
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home) / Fully remote
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
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Increase hotel profitability and bookings with SiteMinder's complete guest acquisition solution: channel manager, hotel booking engine, hotel website design, and hotel business intelligence. ✓ Automate distribution ✓ Lower cost of acquisition ✓ Save ti...
- Founded
- Founded 2006
- Employees
- 500+ employees
- Industry
- Internet Software & Services
- Total raised
- $110M raised
Strategic Account Manager