InVision is hiring a

Strategic Customer Success Manager

New York, United States

InVision is the world’s leading design collaboration platform.

We enable companies of all sizes to discover the power of design-driven product development. That’s why over two million designers, product managers, marketers and other stakeholders at so many of the world's most loved startups, agencies, & corporations use InVision every day, including Uber, Evernote, Twitter, Adobe, Salesforce and many more. Employees love us too — which is why it’s such an honor our team has voted InVision to Glassdoor’s 2017 Best Places to Work list.

We’re well-funded and venture-backed by prominent investors including FirstMark Capital, Tiger Global Management, Accel Partners and ICONIQ Capital.

We're looking for a Strategic Customer Success Manager to work with our large Enterprise customers through the onboarding, adoption and renewal phases of the customer lifecycle.

  • Comfortable in a native design environment (Photoshop, Sketch, etc)
  • Experienced with InVision and other prototyping and collaboration tools
  • Excited to promote the adoption and expansion of InVision across our Enterprise customer base
  • Biased towards immediate actions and results
  • A highly motivated self-starter with strong organizational and time management skills
  • An excellent communicator and presenter -- people like you, and you make things happen
  • Minimum 5 years in an account management or customer success position, focusing on driving growth and relationships with large companies
  • Comfort engaging with end-users, evangelizing InVision and driving adoption across multiple stakeholder groups
  • Worked directly with decision makers at Fortune 500 companies through remote and in-person presentations
  • The ability to thrive in a variable and demanding startup environment
  • Passion for design