Our mission is to bring the world's favourite local restaurants into everyone's home or office - fast. We work with thousands of restaurants, including names like Mary's, Guzman Y Gomez, Huxtaburger, 400 Gradi and many top quality independents to deliver their food directly to the customer. The Live Operations team is responsible for the day-to-day operation of the business, ensuring all stages of the order process run smoothly.
As a Live Operations Associate, you will ensure a seamless delivery service is provided from start to finish. It is your job to eliminate the opportunity for substandard deliveries by overseeing each step of the process and intervening where necessary. Constantly monitoring live orders, you solve problems before they arise, analyse what went wrong and implement solutions to ensure it won’t happen again.
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