Who We Are:
Sprinklr is 1300 employees strong, valued at $1.8 billion, and one of the fastest growing companies in the history of enterprise software. In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters...a lot.
That’s why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its-kind, social operating system that integrates with an organization's existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel.
Today, were revolutionizing customer engagement in 75+ countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonalds, Microsoft, P&G, Uber, and more than 50% of the Fortune 50. We've spent the last six years building the world’s most complete enterprise social technology. Now were leveraging that market-leading position to help the biggest brands on the planet take on one of the largest opportunities ever in enterprise software: unifying the front office. And were bringing the very best talent in the world together to get there.
Meet our Success Management Team!
Success Management is the key touchpoint between Sprinklr and our customers. We ensure that every stakeholder maximizes their usage of the platform, and understands how Sprinklr can help them achieve their strategic objectives. Our KPIs are primarily focused on relationship health, platform adoption, and revenue retention growth. We never lose a customer, and constantly demonstrate value.
What You'll Do:
We are looking for an experienced digital services professional who can ensure the following outcomes from every client deployment:
What Are Your Responsibilities:
Who You Are & What Makes You Qualified:
You Know You're Successful If:
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